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Verified
5/5

2012-03-31

"Great company to work with. Made everything very easy and efficient to order and track your device. Had no problems at all and my device came exactly when they said it would without any problems!I would definitely use Wirefly again and would also recommend them to my friends and family!!!"

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Verified
5/5

2012-03-29

"Was such a gteat experience didnt have any issues and customer service was great it was so easy that i highly recommend wirefly for all your needs thanks wirefly will order again and recommend to all family and friends"

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Verified
5/5

2012-03-29

"My mother and I share a Sprint account, she lives in Florida, I am in Texas. The phone I was adding to our account is to be used here in Texas, I wanted the phone shipped directly to me as well as I wanted a Dallas number on the phone, so it would be local. I was told that was not possible, the phone would have to be shipped to my mom in Florida and have a Florida number assigned. I went ahead with this as I couldn't pass on getting the Transform Ultra for free vs. $100 at Sprint. It is however just a pain to have to then have my mom take the phone to UPS, spend an additional $20 to send me the phone, and then once I get the phone, have to call Sprint and change the phone number so it will be local in Dallas. This all could have been avoided and saved me $20 had they just worked with us. All account info for Sprint could have been verified and this could have been a lot smoother transaction.
**UPDATE** After posting this review Wirefly made the phone number change for me. Additionally since I had to pay to have the phone shipped from my mother in Florida to me in Texas, Wirefly has sent me a free accessory to make up for the trouble and added expense. Chidi in customer care was EXTREMELY helpful and understanding and really made me feel that they seen the errors of the situation and truly wanted to resolve the issue with us. Thank you, you have now satisfied a new customer, and we will definitely do business with Wirefly in the future.
"

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Verified
5/5

2012-03-29

"This most recent order with Wirefly is my 7th order. I have beeen very satisfied with the service that they offer. I am constantly told not to order Sprint phones from Wirefly, but I have never had a problem. This last order was made on Saturday Evening and I recieved an Email from them within 30 minutes saying that the order was approved and processed. the phone was delivered on Monday morning by Fed EX. I paid standard S/H..
My husband was so impressed, he's going to upgrade and buy his phone from Wirefly on tomorrow. We went into the Sprint store yesterday to look at the phones and prices, Wirefly has them beet by far...
"

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Verified
5/5

2012-03-29

"i was pleasantly surprised with this service. the technician that took my order was professional and knowledgeable. he was interested only in making sure my order was accurate and complete. the company made sure i had the necessary information to open a new carrier and that my phone transistion was smooth and complete. i will recommend wirefly to friends. thank you for your service."

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Verified
5/5

2012-03-29

"Wirefly was easy to use and i had my cell phones in 5 days. They are a great company."

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Verified
5/5

2012-03-28

"Knowledgeable staff and fast shipping of product. Would highly recommend and would buy from again. Overall a great experience!"

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Verified
5/5

2012-03-28

"Great Service. Fast Shipping"

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Verified
5/5

2012-03-28

"I visited the site, probably 5 times before I made the decision to do business with Wirefly. It was a combination of leaving my carrier, and working with a reseller rather than the carrier direct. But I read good reviews, I liked the pricing. Hopefully, my first bill is not ridiculous. Also, I had multiple times and recieved the answers I needed. Probably 3-4 times. The customer service is good. Also I posted comments on a wirefly demo video where Bob did the review. He actually answered a question or 2 of mine through the message board. Also, the shipping was amazing, less than 24 hours, I am in Baltimore so that could be Fedex, but still makes Wirefly look good."

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Verified
5/5

2012-03-28

"Hi, my experience with Wirefly was great! I was in need of a new phone and had a full two year upgrade available. I knew that I wanted a T-mobile HTC Mytouch 4g slide, but I didn't want to pay between $200-$250. So my search for a better price began from Ebay to KSL to pawn shops. Finally I found it on sale for $129.99! I was like oh my gosh, that's awesome! =D But unfortunately I didn't get paid til later the next week. Then two days before payday I thought I better give them a call because online sales don't last forever. So when I called and asked how long it would be going. Crazy enough it ended that day. I was like oh poo..haha. But the lady told me if I gave her my information they could start processing my order so that it would lock in the sale price. Then I was like you guys are awesome! So I put the order in two days later and got my phone quickly!! Plus, they had a promo code for a free 4gb sd card with any new phone purchase! So, God major blessed me, and I'm super happy with my new phone!!! =D"

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Verified
5/5

2012-03-27

"Upgraded my Verizon wireless phone from HTC Thunderbolt to LG Spectrum for a great price, more than $100 cheaper if I ordered it from Verizon's website. The shipping was fast and got here when it was supposed to. "

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Verified
5/5

2012-03-27

"They were fast and courteous. They answer all your questions and take time to listen to what you are looking for. I would recommend to a friend or family."

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Verified
5/5

2012-03-27

"Your customer service agent, Nestor helped me and did a fine job of doing everything he needed to do. Thank him for me."

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Verified
5/5

2012-03-26

"good price, fast shipping, highly recommended "

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Verified
5/5

2012-03-26

"Fast professional service conducted by a competent individual on a deal that couldn't be beat... I wouldn't deal anywhere else."

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