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Verified
5/5

2012-03-21

"Wirefly was fast and got my phone to me by the scheduled date. I loved how the phone I got was cheaper through them than through T-Mobile. I really wanted this phone but didn't want to pay $200 for it. I got it for free on Wirefly."

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Verified
1/5

2012-03-20

"I will never deal with Wirefly again and I wouldn't recommend them to my worst enemy. I ordered a Verizon Droid Bionic through their site and my life has been nothing but hell. About one month after receiving my phone I started receiving calls from Simplexity, the parent company of Wirefly, demanding that I pay a $400 fee for breaking my contract with Verizon. I repeatedly explained to them that I never broke my contract and was still using the phone that I purchased through them. I sent in copies of bills, and even date-stamped pictures of me holding the device. I protested that this must be some sort of book keeping error on their part and provided more than enough proof. I was informed by a representative named Harold that they "didn't care" and errors in their system were "not their problem." They charged my credit card and I have now paid well over and above the no-contract price of the phone.
Hands down one of the worst customer service experiences of my life.
"

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Verified
5/5

2012-03-20

"Excellent prices, great customer service, and Love my new phone!"

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Verified
5/5

2012-03-19

"The exsperince was really good, the sale person was friendly and very helpful to find the phone and plan that best fit my needs and budget. She was very informitive."

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Verified
5/5

2012-03-19

"This is the first time I had ordered a wireless phone outside of Sprint. I was extremely impressed by not only the website, but speed of delivery and followup, and quantity of phones available. I will order from Wirefly in the future. "

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Verified
5/5

2012-03-19

"Great service, support, and on time delivery. Best website to buy a phone at better prices than the store that sells them."

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Verified
5/5

2012-03-19

"Great! Very efficient. Very professional."

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Verified
5/5

2012-03-19

"Overall very good experience. The slight frustration with waiting on shipping is offset by the gratification of the low price."

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Verified
4/5

2012-03-18

"The service was wonderful. The delivery time was exceptional. Nice experience."

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Verified
3/5

2012-03-18

"I had no problem finding and placing an order. Howevr, I cancelled an order almost immediately and was shipped the device anyway."

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Verified
5/5

2012-03-18

"Wirefly offers the best prices on cell phones, fast delivery,
and great customer service. We will definetly use Wirefly
for our future purchases.
"

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Verified
5/5

2012-03-18

"Fast delivery, my order was securely packaged, arrived in perfect condition. Excellent deals on on new cellphones w/plans, and upgrades. I am happy doing business with Wirefly, and highly recommend them.

BTW, the phone plan/service is described in detail, so you know what you're getting.
"

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Verified
5/5

2012-03-17

"Ijust got a touch phone from Wirefly ,and it was so easy ,i would recamend there service to my friends ,got my new phone in just 3 days and had my old phone number transfer to it ,i had to do nothing ,and the phone was free ,i am enjoing it .am happy with it ..thanks Wirefly ."

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Verified
5/5

2012-03-17

"I have had a very good experience with Wirefly. The customer service has been excellent and I was able to purchase the cellphone at a substantial savings. I would recommend their service to others."

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Verified
4/5

2012-03-17

"It was easy to use and the customer service was good. "

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