ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2012-04-15

"I am sending unused phone back on Monday,3days after received. Wirefly misinformed me on being able to cancel present phone plan on upgrade date and keeping the new phone on my present service plan. Poorly trained sales representative asking supervisor in background most of my questions.Answers most of which were wrong. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-14

"This was the best experience I've ever had getting a cell phone. I was so aggravated with cell phone companies the past two years I went prepaid. A friend recommended Wirefly and I got my new phone in two days, they answered my call immediately when I called customer service and was able to transfer my old number even though I opted for a new one when I ordered my phone. They communicate directly with your new carrier so you aren't calling both of them. Phone arrived early, brand new, works great, it's everything they said it was online. I will ONLY deal with this company from now on. Highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-14

"Had a fantastic experience with Wirefly. Very easy to order and understand the site. I will recommend to everyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"Wirefly is an awesome place to buy cell phones. I have always had the best service. It is very convient and easy to use.. I will continue to purchase from Wirefly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"Customer service is great! The phone and all accessories shipped together and arrived right on time! My overall experience was awesome!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"Having my upgrade coming up, I decided to check out wirefly. I saw that there was tons of phones for free and did not hesitate and ordered one right away. I ordered it on a Sunday and got in on Wednesday. It was super fast and convenient shipping. I am really glad I bought my new phone at wirefly. I will defenetly be buying from wirefly again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-04-13

"For my experience Wirefly is one of the best in the business, prompt with attention to details."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"Wirefly, is a life saver, they have great phones at great prices. Right now when the economy is bad and we can't afford expensive phones I've been able to get nice phones equipped at a very low price or even free. When ever I can I always recommend them why go to the retial store and pay 3 or 4 times more than here."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"My phone came fast and it is great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"It was so easy to upgrade my phone with wirefly! I just followed the directions and before I knew it my new phone was on the way to my house! Thank you for being such a great company and thank you for the services you provide."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"The phone came 3 days after the purchase. Wirefly's service is great! The phone was cheaper on wirefly than what Verizon charges. I am happy with my purchase and will definitely be using wirefly again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-12

"very helpful tkank you again feel happy my new android"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-04-11

"Wirefly is terrible! Beware of their fine print, they are just looking for an excuse to take advantage of you! I wish I had never, ever done business with them. It is not worth the risk to save a few dollars - they will get you in the end and you will find yourself wishing you had never fallen prey to them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-11

"can't beat the price and service is top notch . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-09

"The information was clear, the prices and selection were excellent! The order process was simple and the delivery was timely!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A