ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-05-29

"My order arrived fast and exactly as ordered!!"


Verified
4/5

2013-05-19

"Order came as expected. The BioOrb was partially bent, making it difficult for my husband to align edges and holes for bolts. Material is flimsier than we anticipated and the lid can be removed by hand, which makes me concerned about the bear getting into this style as well!"


Verified
5/5

2013-05-15

"Delivered quickly -- exactly what I wanted."


Verified
3/5

2013-05-13

"I have not yet received my order My order was placed on 5/6/13 today is 5/13/13"


Verified
5/5

2013-05-12

"I am happy with the speed of the delivery time. It looks good to me. thanks vince"


Verified
2/5

2013-05-10

"Ordered 3 chimney caps. Talked to sale before ordering about shipping time because we need them within 5 days to wrap up the job. 2 of them arrived on time. 1 is missing. Called back to customer service. They acknowledge their mistake. Explained to her that the parts are required to finish the job and asked her to ship it next day or 2 days shipping so that we can finish the job by Monday. She said Fedex doesn't ship on Saturday. Went to Fedex and entered the zip code and they have 2 options to ship on Saturday. Even with proof that Fedex ships on Saturday, this merchant just chooses the cheapest shipping option and ships ground. There are plenty online merchants who would bite bullet to correct their mistake. Buyer should beware this merchant for time-sensitive order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-10

"Everyone I have spoken to has been very helpful and pleasant. So far our order has not been shipped, so still waiting on how that goes."


Verified
5/5

2013-05-10

"Ordered 2 rain barrels and both were deliverd within 1 week. The barrels are exactly as represented & we love them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-09

"I am impressed with the quality of my composter. It was easy to assemble and I have started my first batch.

It was delivered quickly and after getting it one afternoon, it was in service before dark.
Thanks
Jim Watkins
"


Verified
5/5

2013-05-09

"great price, fast ship, excellent customer service...what's not to like??"


Verified
5/5

2013-05-09

"good quick service. product arrived as expected. thanks!"


Verified
5/5

2013-05-07

"Great company to do business with, their prices are competive, their shipping is super fast and the ease of returning an item is second to none.I will shop their site in the future for sure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-28

"The info. was complete and easy to follow and compare the product the prices were good and although the stove is not here yet I think I will be very happy.

Thank you Bruce
"


Verified
5/5

2013-04-22

"Fedex apparently lost my order?!? Called and filed a claim with Fedex but Woodland Direct was amazing at handling my complaint and sent me another rug for my hearth. It's beautiful and of such high quality. Customer service representatives were so kind and very helpful. Would most definitely order again from them."


Verified
5/5

2013-04-22

"on time, accurate, complete as promised
very satisfied with this order, the web site and the company follow through
"