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Product & services pricing
4.25/5
Chance of future purchase:
4.25/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

nnm
Verified
5/5

2013-07-29

"They had hard to find trellises at reasonable prices and the delivery was spot on. Thanks!!!!!"


Verified
1/5

2013-07-25

"I called customer service before I placed my order to make sure what the kit included. I talked with one of the techs and he checked and said yes it comes with the stainless steel burner and grate. I asked what the other item was for ($600) he said it was an upgraded kit. So I ordered, came very quick. Nothing but the logs, nothing else. I emailed CS for an RA number that same day. Since then I have emailed 3 times and called once. Not looking good on the no hassle return. "


Verified
1/5

2013-07-23

"Buyer beware! Do not buy gas log sets by relying on their pictures.....I ordered a red cedar log set because the pictures were beautiful but when I installed it it was totally fake looking....the logs were pink in color.....Woodland Direct refused to work with me because I had test fired the log set...very uncaring company"

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Verified
5/5

2013-07-23

"After A bit Of Research Woodland HaD The Fire Glass Product We Were Looking For At The Best Price. Shipping Was Fast And It Arrived Exactly When They Said It Would. The FiRe Glass Color Was Perfect, It Matched What We Saw On The Website. It Looks Amazing, We CoulD Not Be Happier!!!"

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Verified
5/5

2013-07-22

"Website is very well done, ease of ordering, good info on products, great reviews to read; ordering was fast, and no shipping a real plus! The product delivery was fast, and the rain barrels we ordered are perfect!"

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Verified
5/5

2013-07-16

"Prompt delivery and follow-up.."


Verified
1/5

2013-07-16

"have yet to receive the product ordered"


Verified
5/5

2013-07-13

"This is my second wood rack from woodland and it was easy to assemble and works great. Very satisfied."


Verified
5/5

2013-07-10

"Had my grill in 3 days...Great!
Does a great job on steaks, love it. Thank you.
"


Verified
5/5

2013-07-09

"received faster than promised and looks great--am a repeat customer and was well satisfied last time also--will continue to be a loyal customer--look out for the next order coming soon"


Verified
5/5

2013-07-05

"Very pleased with Woodland Direct"


Verified
5/5

2013-07-02

"Easy internet info, early delivery on the first item and very satisfied with the product."


Verified
4/5

2013-06-26

"Product was received timely. The product did suffer from quality control and some holes did not line up resulting in some bolts not being able to be tightened completely. If that were corrected, the product would get five stars also. I give the product 3 stars. Unfortunately I can give the company only 4 stars as I would think that they would want better quality."


Verified
5/5

2013-06-18

"product was delivered on schedule and in good condition."


Verified
5/5

2013-06-16

"Great prices and quick delivery. All in all, a great online shopping experience."

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