"Great product and fast delivery."

"Good, delivery received 12/3/12."

"I recently purchased a 5-piece fireplace accessory set in black wrought iron. Shipping was rather fast however the internal packaging was not secured. Two boxes which held some of the tools were already opened and the tools fell out when I went to lift both these boxes out. One of the tools was obviously defective as the handle wasn't attached and could not be attached because the metal was bent / or the screw grooves were stripped. There was no damage to the external box so I am not sure how this damaged item was even sent. I would have thought someone would have inspected the contents before shipping it to me. In any event, customer service assured me that a replacement tool is on its way. I will add an additional post after it arrives. These things happen sometimes so I will wait to see the end result. Gloria in New Jersey."

"My overall experience with Woodland Direct was great! Shipped quickly, arrived safely, looked just like the catalogue/description. Can't beat that."

"EXCELLENT, NO PROBLEM ORDERING AND MY ORDER CAME WITHIN 7 BUSINESS DAYS"

"Excellent and extremely fast delivery. Thanks!"

"The experience was great! The website is very easy to use. I liked the tutorial videos that showed you how to measure your fireplace. After placing the order, I received a call within 2 or 3 days to review the order and go over the measurements. I really appreciated this customer service. It showed that this company really cares about their customers as well as their products. "

"no problems whatsoever, ordered and received very satisfied will spread the word to my family and friends."

"Fast service - delivered product as promised. Have not yet used the vacuum so cannot comment on the product itself yet. Would highly recommend Woodland Direct !"

"Wonderful product, priced right, great features, hope it will stand up to Florida sun."

"Very good. Timely delivery and a quality canvas log carrier
"

"I'm very satified. I ordered the brush, poker and shovel and it showed up at the back door."

"The Company must be going out of business. I placed an order and was told it was to be delivered last week? It has not arrived and 5 telephone messages and 5 emails have not been responded to!!! No business gives this bad level of service and expects to stay in business!!

I am canceling my order! Other consumers TAKE CARE,,,"

"Ordered the Woodland Wood Burning Fireplace Heater - Large grate on a Wednesday and received in on Saturday. So super fast processing and shipping. However, when I opened the box, the sub-box containing the blower motor "rattled." When I took the blower out of the box, 2 screws fell out. Opened the blower up and saw that the screws that held the motor/blow in place came out which pulled and disconnected the wires, bent the wire connectors on the heat sensor and damaged the insulation in the cover. I called Woodland this morning for a question and to give them this feedback....but it was as if I was "bothering" them. I hope that this unit works as described for quite frankly, I'm not enamored by their support so far."

"I thought it was great. Today we received our order. There was a mixup
Regarding delivery. The driver was at out gate today at 4:00 today. It was suppose
To be delivered Monday 19th. Fortunately we were home .
Otherwise, everything was good. I will recommend your company to our friends."