"Haven't opened up the box yet, but so far the ordering process was good. "
"Very easy to deal with.
Great service.
Great products.
Very reasonable prices."
"Great!!! A wonderful shopping experience. "
"Great, this time and others. Kudos to tech support from past purchases."
"Very Happy with the delivery. It was eazy to install and
works great"
"This was the first time that I ordered an item from Woodland Direct. I am very pleased with the order and the product.. I ordered a cover for a patio lamp heater, and this was the only one I could find that had high reviews for quality. I would difinitely recommend this site to a friend."
"Easy ordering and fast delivery!"
"The website was easy to navigate, and I quickly found the product I needed. Unfortunately, the item I chose was on backorder. I was quickly notified of this situation. James Carleton was very prompt and helpful in assisting me. My experience with Woodland Direct was more than positive, and I will be turning to this company more often in the future."
"Been 3 weeks and still have not recieved my item. :( So I can not tell you what the item is like. "
"Ordering and delivery was quick and product arrived in good condition. It looks a bit differently from picture on the web site, also they messed up the packing slips between two packages, otherwise it was a positive experience."
"The Woodlands website was very easy to use.
The links under the photos provided the detailed information (and additional photos)that I needed to make my decision to purchase."
"Very easy transation and quick delivery. Very satisfied with product."
"I was really happy with how fast the Natural Gas Patio Heater shipped. Assembly of the product was somewhat frustrating. The bolts used to connect the pole to the base were not long enough. I ended up having to use needle nosed pliers to start threading the bolts. The top reflector feels rather cheep. I was also disappointed that the "free cover" mentioned in the video wasn't included with my order.
I hope customer service will ship one out for me.....
Eric "
"Fits perfectly right where I wanted it to go--- The planter adds an interesting touch on the top---- it arrived within a blink of an eye!!! Overall I'm very pleased with my new water catcher!!
Thank you -- G. Wise"
"Our old woodstove literally fell apart...it was wrapped in foil to reduce smoke and the door fell off so we needed a new one. We could find only three stores in Southern Cal who stocked selections to evaluate a new purchase; Then we found Woodland Direct! We carefully compared the specifics to other sites including factory direct options and all the stoves we found were over $1200; many with additional (substantial!) shipping charges. We decided on a Century CB00013 wood stove that was on sale for $849 and included a blower at that price! WOW…oh and FREE SHIPPING!!! We had never made such a purchase online and we felt we needed to call them to ensure they had received our order. A human being answered on the weekend when we called and was knowledgeable, polite and professional to confirm and answer a few additional questions about our order. Choosing that online purchase saved us an entire day of travel to view three stores, each with very limited selections available.
What a fantastic little unit! This is used for a recreational cabin in the local mountains of Southern California so we aren’t facing sub-zero challenges, but this little stove heats our entire cabin (800 sq. ft.) in about 15-20 minutes. Two medium sized (6”) logs last the entire night. We were worried that the firebox would be too small, but it’s perfect! The stove draws extremely well. We have 12 ft. of stove pipe with two 45 degree sections. We also actually have to return an additional external damper that we planned to install above the stove. It wasn’t needed! The little damper included on the top of the stove handles the job perfectly. We wanted flat areas on the top of the stove and though there are two separate levels, the flat areas are big enough to be able to cook and heat water in a kettle with no issues. My husband has commented every time he has cleaned out the ashes that he has never seen such an easy-to-use stove. The included blower is a bit noisy and we are on limited solar power so haven’t used the blower, but I’m sure it would speed up the heating process. Delivery was exactly as described and the crate was strong enough to then cart the stove from our house up the mountain road and drag it up into the cabin. Our old stove didn’t allow you to see the flames so this new improvement adds the visual candy of watching the flames. Thrilled with the decision to buy from Woodland Direct! You won’t be sorry!
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