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Product & services pricing
3.29/5
Chance of future purchase:
3.27/5
Shipping & packaging:
3.18/5
Customer service:
3.04/5
Return/Replacement policy:
2.83/5

Verified
1/5

2024-10-04

Took forever to ship

"
Took forever to ship item wont be there in time wanted to cancel my item but it shipped the day I asked to cancel, very uphappy and will be returning item
"

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Rep reply posted 2024-10-07
A rep from WorldOfWatches.com, WorldofWatches, has responded:


We apologize for the inconvenience. However, the carrier was selected per your request, and you also had the option to choose express shipping during checkout. Upon reviewing the shipping issue, we noticed the package was sent out but has not shown any recent updates. We’ve initiated an investigation to determine its status, as delays in tracking updates do sometimes occur. Since the package is already with the carrier, we are unable to cancel it. We’ll keep you informed as soon as we receive an update from them. Again, we are sorry for the delay and inconvenience. Please email us at desk@worldofwatches.com if you have any questions or you can call us. ”


Verified
2/5

2024-10-02

At least I got a refund

"Ordered, waitwd for 2 weeks, got nothing, gave me a refund without giving me the shipping fee back so I just lost like 10$ for nothing."


Rep reply posted 2024-10-07
A rep from WorldOfWatches.com, WorldofWatches, has responded:


Hi there, we sincerely apologize for the inconvenience. As mentioned in my previous email, we’re unsure why the carrier did not complete the delivery and returned the package to us. However, we will be refunding the shipping fee as we take responsibility for the delivery issue. Thank you for your understanding, and we apologize again for the trouble.”


Verified
5/5

2024-10-01

buena satisfaccion

"la variedad de relojes y los precios son formidables."

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Verified
1/5

2024-09-30

10 days. No shipment. No reply to email.

"10 days after the order. Order still shows “Processing”. An email was sent to get an update. No reply yet. To be fair, I sent the email on the weekend. A little communication would go a long way to build confidence in WOW. I’d be very hesitant to buy here again. "


Verified
5/5

2024-09-28

Easy Shopping

"Great selection of watches. Good prices. Easy to shop. Better than competitors sometimes prices are the same but this has faster delivery. Never had a problem with a single watch either."

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Verified
1/5

2024-09-28

Defective watch

"Got the watch and it was defective. "


Verified
2/5

2024-09-27

Wrong band on Movado Bold Watch

"Website is pretty easy to use/find watches. Saw a price drop on the Movado Bold Watch I had been saving up for.

Upon receipt, saw that the bronze colored watch was not paired to a gray band (as was confirmed in the description). Was a bit frustrated, as I had decided to make the purchase, and came out with a different band than what was listed.
"

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Verified
5/5

2024-09-26

Customer Service

"Great customer services, products was great "


Verified
1/5

2024-09-26

VERY BAD

"I NEVER RECEIVED THE ORDER."


Verified
5/5

2024-09-20

Great service and packaging and promptly delivery

"The watch is amazing and just as advertised. New with tags…. So happy with the purchase and the worldofwatches shipper. Amazing service and price. Thank you."

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Verified
3/5

2024-09-19

second hand watch.

"The watch was already used. It's second hand. The clear protectors has finger prints, with stains.."

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Verified
1/5

2024-09-18

Undelivered watch

"My watch hasn’t been delivered yet. My order number was Order ID: PW00446454. I ordered the watch on 5th September 2024 and am deeply concerned that it has not arrived yet to my address.

"

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Verified
1/5

2024-09-17

Haven't received my order

"It's been a few weeks and my order is still being processed. When will it be shipped? If it's not in stock, just say that it's not available. "

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Verified
5/5

2017-11-27

LOVE THE SHOPPING AND the product

"LOVE THE FOLLOW UP AND but shopping way too slow. Why use DHL , they end up handing it off to Canada post. 8 business days is way too long ruins the experience. And I paid for shipping. "

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Verified
5/5

2024-09-17

Great Price

"Got a more than competitive price on Hamilton Khaki Automatic watch"

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