ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.29/5
Chance of future purchase:
3.27/5
Shipping & packaging:
3.18/5
Customer service:
3.04/5
Return/Replacement policy:
2.83/5

Verified
5/5

2024-08-06

Good company to work with

"WOW sells high quality watches at discount prices. The watch I received was accurately described. I am very pleased with it. Also, shipping was reasonably priced and very fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-09
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Thank you for your feedback! We're delighted to hear that you're pleased with your watch and found it to be exactly as described. It's great to know that our pricing, fast shipping, and quality met your expectations. We appreciate your support and look forward to serving you again!”


Verified
5/5

2024-08-03

Incredible selection

"Great prices, fast shipping, zero complaints."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-08-09
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Thank you for your feedback! We're thrilled to hear that you enjoyed our great prices and fast shipping. It's always our goal to provide a hassle-free experience. We appreciate your support!”


Verified
1/5

2024-07-31

Orient Sports Watch Mens

"I ordered above watch was delivered late and the watch didn't run because battery was dead and the winding mechanism seems not working either. I notified customer service & returned the watch. Which I was told the watch had to be inspected to see if I damaged it. The agent called me and was very rude. I still have not received a refund for the watch. I have purchased numerous watches from World Of Watches and never had a problem. After this I want & advise anyone else not to purchase from them. How can I be responsible for a dead battery in a watch ! This company has know customer service support !
T.M.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-06
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there, We have reached out to you multiple times via email and phone informing you that, per our company policy, the item needed to be inspected before we could process your refund. This step was necessary to determine how the crown became defective.

You made the purchase on the 17th and received the item on the 23rd. For future reference, if you require faster delivery, please select expedited shipping during the checkout process. We received the returned item on Friday, July 26th, completed the inspection, and issued your refund on Monday, July 29th . We believe this was an efficient process given the necessary procedures.

Additionally, we noticed that you filed a chargeback after receiving your refund.

As our services did not meet your expectations and we wish you the best of luck elsewhere. ”


Verified
4/5

2024-07-28

Nice Watch

"There was a good sale price on the watch I was interested in. The communication on the shipping and progress of the delivery was not great but the watch arrived in about 2 weeks (shipped to Canada). "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-07-28

Honestly Annoyed

"I ordered perfume from this website before, never had an issue. I decided to order again and had an annoying experience. I ordered my package in advance to make sure it arrived before my vacation, I also EMAILED several times to let them know and to pay for any expedited shipping fees. They only answered a few days later and the person replying gave me information on the wrong order!!! She said I ordered a watch which I didn't. I would have really loved to get this resolved but I feel like no one is listening to me"


Rep reply posted 2024-08-06
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there, I am happy to state that this issue was resolved and this customer is now with her purchase. ”


Verified
5/5

2024-07-27

Excellent

"Order process, customs and tax handling without any issues. Delivery time more than ok (shipping to Germany). Watch well packaged, in perfect condition and it works.
Hence, absolutely no complaints.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-07-26

Don't have my package

"Never received my package "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-07-24

Nice Movado at a Great price!

"Ordered a Movado Bold series watch, came in packaging brand new, perfect condition, love it so far! Price was unbeatable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-22

Excellent service and high quality product I

"I ordered a Movado watch that was on sale and received the watch on the expected date. I am totally satisfied with the service and the quality of the watch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-07-22

Great selection, price and customer service…

"Smooth transaction, great price, awesome customer service… cuatomer orientated company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-20

Great

"Timely delivery and everything was as expected "


Verified
1/5

2024-07-19

Still have not received my order!!

"I have not received my order!! "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-07-19
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there, we do apologize for the inconvenience. This is your Tracking #: 9400111206079849705241, howvever, I do not see any movement on it since the 16th so I have opened an trace to try to locate the package. I'll keep you posted. Please do not hesitate to reach out if you have any other questions.”


Verified
3/5

2024-07-16

Perfume

"All the perfumes I bought dose not last long it feels like a knock off "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-07-16
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there, all our perfumes are marked with batch codes for verification, confirming their authenticity. We guarantee that all our fragrances, as well as our entire inventory, are brand new and come with all original components. WorldofWatches.com has been serving since January 1997, with customer satisfaction as our foremost commitment under current management.
Additionally, new perfumes may require a few days to "settle" or oxidize after they are first opened. During this time, the initial top notes can dissipate, allowing the middle and base notes to fully develop, which gives you a more accurate sense of the fragrance's true scent. This process can vary depending on the specific perfume and its ingredients, but allowing a brief period for oxidation after opening is often recommended to experience the fragrance as intended by the perfumer.
Please call or email us at desk@worldofwatches.com if you have any questions. Thank you. ”


Verified
5/5

2024-07-16

Excelente

"El envío rápido y seguro."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-07-15

very good

"but the delivery take way too long "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges