"I am your buyer several time"
" Shipped it back for a refund"
"A bit slow on delivery but no big deal.
Great deal on watch!
Will repeat business."
"Customer service is on point. Prompt response to an issue that needed to be remedied. "
"I never got my watch delivered though usps says delivered .i want refund please ."
"Never received my item. Now waiting for the hold in the amount of the charge to clear my prepaid card for 45 days. Customer service phone number that goes to nowhere. Crappy customer service response for email. AVOID!!"
“Hi there, our website is transparent and indicated that the item selected for purchase will be shipped within 2-4 weeks. Additonally, we have communicated this to the customer and also provided him with alternative solutions and an explanation as why the item cannot be shipped out right away. If there is any unresolved issues please reach out to us at 1-866-655-5558 or email us at desk@worldofwatches.com. Thank you.
UPDATE: Hi there, It seems our phone lines are operational, so please double-check the number if you're having trouble reaching us. Regarding your recent email, the last email we got from you was requesting order cancellation, I did proceed with canceling it as per your instructions. I'll forward the email thread to you shortly for reference. I apologize for any confusion or inconvenience caused. If you wish to place a new order, please feel free to do so. As a gesture of goodwill for the inconvenience, I'll email you a $5 discount code shortly. For future orders please review item's availibility which can be seen under the "Add to Cart" button. Again, we do apologize for the inconvenience. ”
"Ordered I watch I was looking for. The process was easy, it shipped quickly and arrived unscathed. All around good review of the company, product and service. "
"I emailed asking where my order was. I got an email saying it was delivered but I never received it. "
“Hi there,
We do apologize for the inconvenience. This item Usually Ships In 1 - 2 Weeks as stated on the website. An early tracking has already been created.
Please allow a few days for the tracking to update. Additonally, we emailed you informing you of this.
Please feel free to contact us at 1-866-655-5558 for immediate assistance or you can email us. ”
"ordered from this website a few weeks ago and still waiting for my order to come in. i tried contacting customer service to no avail; no one answers the phone or replies to emails. DONT BUY"
“Hi there, we apologize for any inconvenience caused. The item you purchased indicated online that it "Usually Ships in 2 - 4 weeks", and it is currently on backorder. We are awaiting the new batch and appreciate your patience in this matter. Additonally, we have emailed you informing you of this.
Please call us at 1-866-655-5558 or email us at desk@worldofwatches.com if you have any questions.”
"After having a poor experience elsewhere, I tried World of Watches. The price was similar to other online vendors, and the item shipped out the following day. Easy process. "
"The perfume is arrived broken, the perfume juice is leaked and the outer packaging is soaked, I had sent pictures and receipt to worldofwatches, but was only refunded a fraction of the price. The shopping experience is awful!!"
"I ordered 2 watches and only the Timex T-80 was delivered. The Timex Acadia X NASA has not been delivered and there has been no explanation or followup email. "
“We apologize for the delayed delivery. The Timex Acadia X NASA Watch is currently backordered and has been a popular item recently. Unfortunately, we no longer have it available in our warehouse, but a new shipment is expected soon. We appreciate your patience, and we will ship it to you as soon as possible.
Best Regards,
World of Watches”
"First time buyer and I'm pleased with my purchase, fast shipping and excellent price, for an original fragrance."
"Someone should reach out to me.
Was it shipped by USPO? "
“Hello, we have sent you an email explaining the delay. For our readers, the delay was caused by a mix-up in the zip code entered by the customer, but this issue has been resolved.”
"I placed my order on June 5, 2024 and it took 13 days for them to even create a shipping label and now, 2 days later, the post office is still awaiting the item. Out of curiosity I googled how long it normally takes for a company to ship an order and it was 2-3 days. According to that (and me) this particular company is greatly lacking in their shipping department. "
“Hi there, we understand your frustration. However, the item you purchased clearly indicates a shipping timeframe of "Usually Ships In 5 - 8 Business Days," which aligns exactly with the time it took for the item to be shipped. Your item is already packed and awaiting pickup by USPS.
Regarding your mention of a 13-day delay in shipping, please note that this timeframe includes weekends. Our company operates during weekdays, as stated on our website. Please email us at desk@worldofwatches.com if you have any additional questions or issues. We thank you for your patience and understanding. ”
A rep from WorldOfWatches.com, WorldofWatches, has responded:
“Hi there, we have launched an investigation and we will send you an update soon. We do apologize for the inconvenience. ”