"Placed an order for new England Euro 16 strip, customized - on the Release Date.
Shirt sent was 1 size too big, letters were off-center and slanted and worse still the numbers were NOT original!
I called over 6 times to either return/exchange it, but the policy says if it's customized, you may NOT exchange (EVEN when they mess up your order!!!)
Will NEVER buy from WSS again!!!
"
"World Soccer Shop is beyond words of how great they are products are always in awesome conditions they always have sales and discounts and prices are extremely reasonable bottom line I would recommend this store to all my friends and everyone "
"I made an online purchase of a personalized team jersey for my son, last night. I called this morning to add matching team shorts to the order. However, I was told that they cannot edit orders in process, and I would have to place a new order and pay another shipping charge for the second order. This is such pathetic customer service that I decided to get the shorts from another supplier, and I will take my future business elsewhere."
"This website is great, I've never had any issues with shipping or anything regarding a jersey or apperal I've ordered. I highly recommend this website for cheap and reliable soccer apparel! "
"Being charged $5.99 to put a sticker in an envelope and mail it - just seems wrong.
Item # Description Qty
80482 USA 5X6 DECAL 2
Merchandise Total: $3.98
Standard Shipping: $5.99
Sales Tax: $0.00
Total Order Amount: $9.97
"
"I ordered my pants 9 days ago! I was gaurenteed 24 hour shipping. I needed these pants for a game and it's today and I don't have them! "
"Happy as get out. Love the quality, even the cheap jersey on sale was nice stadium quality. The Messi Argentina was unreal and now people are trying to steal it. Haha"
"This is the second time I'm ordering a jersey. One day shipping and it hasn't shipped. You all are not reputable. I've heard other people not being satisfied but I really needed this jersey. The first order never told me it was back ordered until 2 days after I purchased it. A well known website should inform the customer of this ASAP. I talked to customer service all they could say was oh well it should have said it in check out. I'm about to report you all to the better business bureau. And on top of that no one wants to even reach out to me to try and give me a credit. All they have are excuses. I work in customer service and this is not how you handle business!"
"Takes to long to ship and the price are too high "
"This is the best online site to buy all your soccer gear.....i say this because I've used this site many times and I never have a problem with them"
"So far, a little disappointed :(
Lengthy processing. My item said it was in stock and still took a week to ship out.
When I called, I was then informed it was a custom order and all I could do was order a "plain" in stock item to insure delivery time.
Now it's Thursday and even with 2 day shipping still not arriving until Monday."
"I ordered an Authentic Jersey from World Soccer Shop in the end of August 2015. My shipment was late due to backorder on the item which they didn't even warn me about before purchasing. I didn't even find out until I called and asked why they have yet to ship it (about 5 days after I purchased the jersey) never mind the fact that I even paid for two day shipping. In the end that was fine but what wasn't fine was the fact that after wearing the jersey a total of three times the numbers on the back were staring to peel off as well as the lettering on the front of the jersey! It was an authentic Arsenal jersey that I paid a lot of money for! what the heck happened? My boyfriend and I both own an authentic Arsenal jerseys that we bought over five years ago and never had an issue. "
"Where I live there's not that much stores thats sells soccer shoes, even if there is I would ahve to take the bus and go there. I'm pretty satisfied with my purchase since I've been wanting hypervenom 2 for a long time now and WolrdSoccerShop gave me the best deals. I would recommend this to a friend/family. "
"Didn't give me the right product after I called and reordered twice. Got nothing but the run-around from them. Not sure they're a legitimate business."
"Ordered overnight to ensure delivery before Christmas but never received. Called customer service who promised it was shipped and would arrive. It is now Christmas Eve and nothing has been delivered. Site is easy to use, customer service answered quickly but no delivery as told. Could not provide tracking number either. Will only use soccer.com going forward."