"This was one of the first times that I have ordered stuff on-line and I found the steps reasonably easy to follow. The errors that I made were pointed out reasonably clearly and when I called customer services for help with something the woman who took my call was pleasant and helpful"

"Terrible shopping experience!! The 4 toddler that I ordered was not a true size. It was 2 sizes, too small. The toddler med. Underwear was a mans size. The telephone case did not fit. My child wears a 4 toddler in every brand. I was very disappointed!!!"

"product should be totalled properly at time of check out with proper exchange rates regardless of country of origin shipping etc. Not apply charges after product has been confirmed and billed. Also I called to try and make changes and was told I was not able too and that product was already on the truck for delivery. doubt that excuse cause this was ordered on a weekend"

"I ordered a women's large customized T-shirt . The shirt came and it is a slim fit and runs small. Very disappointed in the sizing. Will not fit my granddaughter whom shirt was ordered for."

"Ordered an LA Galaxy Gerrard #8 Jersey from website and paid $129.94 including $24.94 for 2-day shipping and the website said it was in stock. When it didn't arrive in 2-days I called customer service who said it was a "custom" order and it would take 3-5 days for the customization and then 2 days for shipping. This was a product on the website I clicked to order, I did not see anything that said it would take longer to "customize" it. Very disappointed in service, does not meet expectations, not an honest way to do business. I am willing to pay a premium for quick delivery and this did not meet my expectation. Customer service rep on phone did not seem to care."

"TERRIBLE service! I'd already been let down by another online seller so I went here because I DESPERATELY needed a soccer shirt for Friday. I paid $35 for overnight shipping. The order was sent in and that's the last I heard. I contacted them on Thursday to get my tracking number and got a reply at 9pm saying there was a problem and for me to call them!
Pathetic! I'll never use again and now I have NOTHING for a weekend match! Thanks Guys!"

"Still waiting for item to be ship now 4 days and still not ship "

"It's the best place to shop soccer items"

"After finally finding the soccer cleats my son wanted, the color, the size, then received order confirmation. On 7/6/15 received email order had been cancelled, their website info was wrong. So now I have to tell my son. I will never order anything from them again, WorldSoccerShop.com.
I called customer service who only said we can find you something else."

"Dissatisfied with the online ordering system. My order was cancelled somehow without any contact direct to me as the consumer. When I called customer service on Thursday there was no resolution to the cancellation. I attempted to re-order the merchandise and was informed I had to use an alternative method of payment which would have cost more money and was an inconvenience as a customer.

This must improve; otherwise I will cease to order from this site...disappointing as my son is an avid soccer fan and a promising upcoming player as an adolescent.

Mr. Johnson"

"I didnt like how I ordered my USA jersey July 26 hoping to get it by July 3 and it said it wont get shipped to mid July but the shipping I paid for days 3-7 days "

"We were thrilled to find a special watch on your website, to give to our avid soccer fan grandson, soon-to-be seven years old. Ordering this item was easy, and your responses reflected your efficiency, as well as your interest in your customers. With great disappointment we learned that the first watch we ordered on June 16th, and tracked right to our mailbox was never delivered, or was stolen. We realized this on Saturday afternoon, so today we shall go to the Post Office to gain any information we can. In the meantime, thank you so much for beginning the process of filling our second order of this watch. We shall not hesitate to shop with you again, appreciating your efforts and wish to satisfy your customers."

"Site is a little buggy when using mobile phone but otherwise good."

"I had a promo code either for 20% or free shipping and you would not honor it, claiming that it had expired. According to the web site it was good for all of June !!!!"

"Mea culpa! All is fine! !"