"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I purchased a ready to ship Neo Air 2 Stealth PC and the ease of their site to place the order was refreshing. Each component was described well. I asked to confirm how many monitors it could run, and it was answered almost immediately. The shipping was very fast and convenient. The PC was packaged very well, and the startup was seamless. Thanks for a great PC buying experience! "
"My fiance loves the laptop! He is able to play some of his favorite games on it! "
"I'm so excited for this laptop to arrive, the ordering process was super easy and the deals are great, I even got 2 free valentines gifts with my order as well. I love that they offer customize options too for you're PC or laptop. I'll definitely order from them again in the future "
"I didnt know anything about pcs so I had one of your people make me a pc that will suit my needs just outside of the budget i told him which is fine I probably couldnt get everything i needed with out him"
"This is the second desktop computer I've purchased from Xotic PC! They have been very attentive to my needs, they provide a great product, both pre-built and custom order, they sent it expeditiously, and packaged it to keep my product safe and secure! I recommend this company to all my gaming friends!
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"Ordered a laptop with a rush job and never got an update. When I talked to customer service via messaging system, they said that the build was out of stock. That is fine, but if I had known that information from the start I would have ordered something different or gone somewhere else. I have ordered from them before and there service is great. I do also understand that they can't magic a laptop out of thin air. I am frustrated that out of stock items are still allowed to be sold without a disclaimer that they are indeed, out of stock..."
"I enjoyed building my PC on the website and the customer service people were very knowledgeable."
"Liked the site and was able to customize my build which was key to getting the exact specs I wanted"
"Setting everything up to get exactly what I wanted was easy. I was able to customize the things I wanted.
The user interface was precise and easy to work with."
"The process was extremely easy to work through. I appreciate financing was available!"
"Fast ,easy and flexible. Very good custom service. We already ordered notebook from you couple years ago. Working great.
Will recommend to my friends."
"I had a power supply issue that wouldn't go away but customer service took care of this issue under warranty. Excellent communication throughout the process."
"I ordered a computer, while it is still being put together. I wanted an upgrade to the Video Card. I talked to a gentleman and he sent me a bill immediately where I could get the upgrade processed for my new system. I am anxiously awaiting shipping confirmation, but I know it takes about 20 days to build and test prior to being shipped. "
"Still waiting on my laptop to arrive but so far it’s been a decent experience. I can update this once I get my computer. "
"Very good and fast customer service."