"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"This is my probably my 7th laptop I have purchased from XOTICPC. I recommend it to everyone looking to purchase a high quality PC!"
"My experience was a little rocky at first, I didn't think I was going to recieve my package before Christmas but they pulled through like a serious champ! I am 100% satisfied with my purchase and will continue to do business with them for a very long time to come!! And I want to give a huge shout out to Justin, he is definitely the reason I am soo happy with the way things worked out! So thank you very much Justin!"
"Had an issue with my unit, sent it in and minus the confusion when I sent my device in originally, they have fixed my problem.
Thank you Xotic PC team"
"Ordering was extremely east and the customer service right from the start was amazing. 10/10 would recommend. U
Yur"
"I love my G3 Meshify PC! It runs all of my games as I expected and I’m really happy considering this is my first desktop which I also plan on upgrading in the future through XOTICPC. Amazing service, the only thing I would say is that my Wi-Fi adapter unfortunately was missing from my package, but an Ethernet cable was able to save the day for me. I could see how someone without a cable handy would have a bit harder time having to wait to receive another one. Other than that though everything was perfect and I’ve been recommending XOTICPC to plenty of friends."
"Such an easy and user-friendly online custom build experience. This is my second laptop from Xotic. The first was a gift for someone and finally decided to build a new one for myself and didn't even consider anyone else this time. The first experience went so well I immediately returned for mine."
"Everything went smooth and great selection!!!"
"From beginning to end the experience with Xotic PC was top notch. The ordering and customization process was simple, and the options for my build were plentiful. Communication was great and my PC arrived within a week of ordering."
"It is easy to create the exact computer that meets your needs and it is easy to see when the cost goes up or down. I like the freedom to choose."
"They helped me design the perfect computer for my industry. Eric even took the time to read a pdf I sent him that stated the requirements I needed to run the drafting program I use for work. We worked off that and built a more than sufficient system for a great price. P.S, I'm still using a laptop I bought in 2013 from this great company. "
"There are many configuration items for any system you wished to build. Navigating them on your own can be a challenge. Luckily, customer service over the span of a couple calls helped me wade through and order the gaming laptop I was looking to build.
I can update this with future developments - for example I ordered rush delivery in the hope I would receive it before Xmas."
"Got on Xoticpc.com, found the Comp I wanted and added Ram. Did everything all at once on their website very easy. Website has very thorough explanation and specs about any PC you choose. Thank you Xoticpc.com. "
"I only placed the order a few days ago, but so far everything is going as anticipated. "
"Please post on your site a better estimated amount of time to receive a credit from the time you receive the item to when the credit is issued. Also please provide the procedures for ordering a new computer when trading in an old one. I was provided with two conflicting policies. I suggest that you use Apple's method: You purchase the item, send in the item, and receive the credit after they have inspected and evaluated the item (which is similar to the information which I received when I chatted with your associate a couple of days ago. Thank you for providing this opportunity. I wouldn't have upgraded if this hadn't been available.
Kim Hayes"
"I got a laptop with upgraded memory and storage, and they beat the manufacturer prices. Pretty fast lead time as well. I love my new laptop."