"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"They were polite and honest"
"I can honestly say that I've never bought from a company with better customer service than Xotic. They've communicated with me every step of the way and been prompt with every response. They've earned a customer for life!"
"Had been looking for a quality laptop for my production suite, the laptop I chose is far better and lower price than the $2000 plus laptop from another vendor. Will update review after I get it and can use it!"
"Despite 10000s of options, website very clear and informative. I love the consistency in pricing. Great support and communication. I really feel like I am in good hands. One absolutely minor point that could be improved: when saving a configuration, saving them as 1, 2, 3,... is not helpful when looking at multiple options. We need names & a way of deleting them. Cheers!"
"Able to add modifications to a laptop and being able to have other financial options to allow for purchase. Easy and great customer service."
"They really know their computers and offer really nice machines with a good price range (1200 to 3000). I bought from them 20 years ago and I am buying from them again. Not many small computer resellers last 20+ years, that is a testament to their quality."
"Very good experience ...!"
"Was very east to see upgrades available for Purchase"
"Customizing my gaming laptop on Xotic's website was painless and easy."
"Great experience. I bought an MSI Raider and had a few things customized (hard drives, thermal upgrades). I am really happy with the communication, the quality of the work, the speed they finished the job. I will look here for my future purchases."
"I have been looking to replace a laptop I've had for the past 7 yrs. Poor old girl just up and died one day. I looked for a gaming unit since the one I was replacing was also a gaming unit. I went to more than a few sites that had units already for shipping but were not exactly what I wanted. Then I came across Xotic and saw that they had the Asus unit i wanted . And I could customize it to my liking was icing on the cake. Plus I was able to stay within my budget ....always a plus. I just recently made the order so the unit has not actually arrived yet. However, when it dose I will send another review of my actual experience with the unit."
"The website is easy to navigate, look at specs and build your PC! And the prices are awesome. "
"A bit of a delay but overall I’ve enjoyed it so far "
"It started with confusing over network adapters… alex was so sweet and helpful i give 5 "
"Very cool computer customizations!"