"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I do not know much about computers, I found exactly what I needed and had multiple options"
"I spent so much time customizing different rigs, there are lots of quality parts to choose from, ordering process was simple, now I play the waiting game."
"I place an order over a week ago on rush. Well over a week later nothing. Be aware when they say something is in stock it doesn't mean the seller has it in their hands ready to ship. It seams to mean they think they can get it from their third parts reseller of the parts and then they still have to build and test. Thus rush on a product is almost meaningless and their word is worth nothing."
"I order a custom made gaming PC and the shipping was fast and the customer service was one of the best I have experienced with these PC companies. The craftsman ship is on point and I would recommend anyone who wants to buy a built PC to use them. They quoted me a 3-4 week delivery period, which was right around that time. The box it came in was securely packed and nothing was damaged upon opening. "
"When I had questions related to checkout with finance option, I was promptly assisted with expert knowledge of the ordering system. It made checkout easy. "
"Great high valued computers at a great price."
"Quick and easy configuration "
"I found exactly what I was looking for."
"Xotics website was very clean and organized. PC parts and options were easy to add when building a custom laptop. Customer service is very responsive and friendly. I'm glad I chose Xotic to build my first gaming PC! "
"Im very excited with my purchase and cant wait to play some AAA games on a 300HZ monitor with a RTX 3080 GPU its gonna be a great gift for myself and I also cant wait to share my Gaming moments to the world. "
"Customer service has been excellent and kept me up to date every step of the way. Hopefully the GE66 comes in November and I get my beautiful new laptop. "
"Customizing my Asus ROG Strix with the hardware I wanted was intuitive and reasonably priced. Following along with the order’s status online was easy to do."
"Overall, I got a very good machine with all the features I wanted for a price less than anywhere else. The customization options were great, and let me make the tweaks I felt improved the final product, and I really liked the case customization options.
I did have a few confusing moments. Apparently, I did not understand the 3% cash discount process/applicability, I assumed that if I paid for the machine outright (vs. financing) the cash discount would apply, but that's on me. Also, after I'd made all my customizations and put my final build in the shopping cart, the price was as expected, but when reviewing my selection, it did not display all the choices I'd made. During final checkout, however, every selection I'd made was properly reflected. These two items were minor in the overall experience, and while I would give them a heads up about such things, I would still recommend Xotic PC to my friends/family. "
"Building my laptop was a smooth experience and rush build made it happen in one day. My order got stuck in Mexican customs but the sales team was at the helm during this period helping to move things along. The laptop is awesome, has great performance, and the thermals are really amazing, this is the place every gamer must shop! "
"So far the purchase experience has been amazing. Looking forward to purchase a desktop in the future. "