"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Easy process, great, fast, follow up service"
"I haven’t receive my PC, I can’t say anything about that. I’ll focus on the customer service, it’s been wonderful! I notice a lil mistake on my order (not my fault) and contact CS right away. Very helpful and took care of everything. It’s been a smooth ride, can wait to test my rig"
"If you can't afford it, it's not bad service or poor quality...it's you not able to make an investment at this level. Don't trash what you can't afford.
With an i9-1100K, RTX 3080 16GB 165W, 128GB DDR4 2933 RAM, and Samsung 2TB 980 PRO, my laptop will make most desktops insane with jjealousy!
Pro Tip: If you can afford hardware at this level, get the warranty with accidental damage protection and no dead pixel guarantee.
JUST DO IT, you're protecting your investment. "
"The process to apply is so simple and it walks you through every step, so even if you don’t have a lot of knowledge about computers you’re set! Everything is super high quality and not only works great but also looks great. The shipping is super quick and the customer support people are super friendly. They have tons of different financing options too for whatever fits your needs, it’s great so that spending a big chunk of change doesn’t seem as daunting. The whole process has just been incredible, and since they have a troubleshooting line for anything that may happen to your pc I’m glad to know they have my back!"
"Easy navigation on the website and help from customer service!"
"The website is super easy to use and the quality of base products in price are comparable -- i was shopping around for a low profile mini gaming pc -- roughly the side of an Xbox One X. I was pleased to find one here at Xotic, customized the build to increase the RAM and Hard drive, sealed the deal. I'm still waiting for it to be shipped out, im hoping the carrier used won't damage the product. (i've had poor past experiences with quality and timeliness with Fedex...)"
"The product (G576 STEALTH 3080 RTX) is fantastic and exactly what I wanted. However, be aware that there is a backorder on parts for some of the products and they will not disclose this in advance. It is a know backorder issue that everyone is experiencing and I was lead to believe that it was not an issue with them. Oveall I am very happy with the system and the people supporting customer service are nice and have a quick response time. I will order from Xotic again for my next system."
"i did a lot of shopping and found your site to be the best, prices was comparable to the others but your veriyity and quality of pc's are bar none the best on the market. although i have not received my lap top as of yet i'm sure it will be the best money can buy"
"The best service I have ever experienced. Waiting for my gaming laptop"
"Was suggest this on Youtube by a youtuber, was n the market and came to xotic was simple and easy to use as a website to make your own custom. Haven’t received order yet waiting on delivery super hyped!"
"Fast, easy to understand, everything u needed in one place. Highly recommend to others!"
"Besides the pain in the invoice, I needed a different type of invoice from what they provide, everything was good.
BTW: I bought a MSI GF65 Thin 9SD-837 Gaming Laptop"
"This is the second high power laptop we have purchased this year. Excellent customer service. Quality equipment. "
"Amazing! The custom feature was really helpful and made me get what I really want."
"I really enjoyed buying a laptop from here! I’m looking forward on getting it! It was so super simple and easy"