"I really like the web site. Product descriptions are very helpful."
"Fantastic Service both before and after the sale. This company has my trust based on the service that they have already provided me. One GREAT company."
"I was pretty new at ordering stuff and getting help with adapters and water cooling equipment. After the warranty was up on my 400$ EXOS 2 LX, the pump went out. Surprisingly the EXOS is pretty straight forward to render and replace parts.
I don't think Xoxide is that great at Tech help, I had to contact Koolance for issues and answers. Koolance helped me sort stuff out, but I couldn't get a better price for parts through Xoxide. I just wish they would let you return stuff after 15 days. Now I am stuck with a bunch of tubing adapters 1/4 ID X 3/8 OD I will never use. So if you buy something, better do some serious and intense research before ordering parts. And watch out when ordering tubing from Xoxide, some of it won't fit your adapters ..... "
"Slow on getting things shipped. Minimal communication.
Lousy customer service.
Rarely answers their phones. Sounds like they are talking in a wind tunnel when they do.
I can see why everyone recommends newegg over this site.
Never shopping from xoxide again.
"
"I was very happy with my shopping experience at xoxide.com. I have purchased from xoxide multiple times over the past few years and have always been impressed with the quality of service and the speed of the delivery. I have often looked around the net for the best prices and have always found the unique products for less on xoxide.com. I found the pictures of the products and the product descriptions very helpful, though I did have to find instructions for installing my controller mod on another site, but that was no big deal. I highly recommend xoxide.com"
"Sunbeam Pro Series 23050 1 15.99
Illuminated Keyboard -
Black
Subtotal 15.99
Shipping 9.40
Tax 0.00
Total 25.39
After much anticipation item arrived in time for Christmas. Unfortunately when the item was plugged in it gave a keyboard failure. Even after software install for full media support for the keyboard was installed it still did not work.
This PRODUCT SUCKS, Don't Buy It.
I have yet to contact customer service about this issue due to time constraints around the holiday, but i hope it can be rectified somehow. I will post how the customer service handles this issue.
"
"I ordered: Sunbeam Pro Series Illuminated Keyboard -Silver
It's exactly what I needed. Quick shipping and easy tracking.
Thank you!
"
"We found this unique case only at Xoxide.com. The cost was reasonable and the shipping was acceptable. The item shipped quickly and arrived in good condition. Order confirmation and shipping information were received promptly. Tracking information was provided so we could track the shipment. Overall the transaction was satisfactory and I would buy from again if the need arose."
"Best custom modding site out there, best selection of all types at an incredible price."
"Disappointed because I bought Novis plastic restorer, what I thought was an 8 ounce bottle and it was only 2 ounces. Pictured was 8 ounces and when I complained I got nothing but "sorry, that's the only picture the manufacturer gives us...". So take your own picture, guys. I don't appreciate being ripped off. "
"JOB WELL DONE! PC case ordered was damaged when arrived. Exchange for replacement went without a hitch.
OUTSTANDING"
"Sorry, Very sorry. Will not ever do business again"
"I was a little hesistant buying something from Xoxide again because last time it took weeks for my order to arrive. This time around it came in a few days, I was pleasntly suprised this time around. I will definitely order from them again. "
"They do a great job, package the product you order perfect, and shipping is fast. Their website is awesome, and I like the system they have going. Letting people post a picture of their rig is pretty cool. I have bought from Xoxide for a while though, so I know how their website works."
"The buttons work just fine. Watch the leads as the spacing for pins 1 & 2 are not universal. I could only use two pieces out of the kit for my non-proprietary mother board. Would be better to sell different configured parts individually. Or just use old spare case switches."