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Verified
5/5

2011-03-25

"got a power supply from Xoxide.com and it got the Job done.the power supply I got was better then the factory by far.I will be buying all my computer parts from Xoxide from now on."

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Verified
2/5

2011-03-23

"All in all, this place seems to be a decent online retailer. This was my first experience dealing with them. I had a customer that wanted me to build a system for his son's approaching birthday. The young lad likes "red". I had plenty of advance notice on this build, so I wanted to order the red 8" cold cathode light kit from them, but it was out of stock. I checked back several times during the next 3 weeks...same thing. I ended up ordering the 12" kit, installed it, but it was overkill, way too bright, so I had to remove it. I've noticed some other things that I would have purchased were "out of stock" also, for long periods. I really don't think I'll make any more purchases any time soon. Too bad, I really liked some of their stuff."

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Verified
5/5

2011-03-17

"Can't go wrong with XOXIDE. Prices range from fair to more than fair. I can't imagine someone ever feeling that they overpaid. Shipping was fast and cheap. I have 2 online stores added to my windows favorites and one of them is XOXIDE. I reccomend you check them out."

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Verified
5/5

2011-03-16

"Still a great company! They carry so many hard to find products that no other competitor does!"

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Verified
5/5

2011-03-13

"Xoxide.com has just about everything you need for modding a computer chassis or case. You name it, they most likely have it, including custom computer cases you can't get anywhere else. The only worry I had was the layout of the "shopping cart" page. When you are creating a package for a case, and you add something that is out of stock, it will remove it from your order without telling you. Such a tiny complaint is overshadowed by the large amount of awesome items Xoxide has for sale."

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Verified
2/5

2011-03-09

"BEWARE of this seller. I am positive that they try to resell defective parts to people knowing that they will not return them because of the return shipping cost. I have purchased several times from this retailer and had this experience more than once. I finally got wise and figured out their scheme.

UPDATE- I decided to leave my original review so that you could see i was very upset by this companys response. However, i received a phone call from one of their reps and they decided to send me a new power supply free of charge and a return shipping label. With this I must say that I am much happier with their customer service.
"

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Verified
4/5

2011-03-08

"I placed an order the day before with amazon,
and new egg.
I got the x-oxide order the same week, the others didn't come till the week after.

I ordered Acrylic LED Case Feet, received in perfect condition.
I rather it take longer to get to me
than to pay $7.15 for shipping though.
That was the only problem I had with anything.
"

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Verified
5/5

2011-03-03

"I love to buy xoxide.com, great product."

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Verified
5/5

2011-03-01

"Awesome selection of parts- lowest price for what I was looking for. I check here first these days when I want something out of the ordinary for my machine."

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Verified
1/5

2011-02-28

"Absolutely worst shipping and customer service I have ever encountered. I ordered a case from Xoxide and the rest of the computer and accessories for my sons computer from Newegg. I ordered on a SUnday and by Wednesday, I received everything from Newegg but haven't even received a shipping notice from Xoxide. I called on Thursday and was informed that the case was shipped on on Monday but they had no tracking information. I emailed on Friday and was finally given a tracking number that showed the number had been input in their system 20 minutes after I called them. I sent them another email asking why and was told that it MIGHT have been a delay with the manufacturer of the case not having it in stock. Essentially, blaming someone else. Because of their crappy service and inept customer service, I will never order anything from them again."

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Verified
5/5

2011-02-26

"Really a pleasure to order from and do business with. Courteous, prompt and accurate in every aspect of their transactions. Will certainly repeat buying from them!"

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Verified
1/5

2011-02-23

"Worst customer service ever. Very Rude. Item was broken. Expecting me to pay for shipping back the broken item. "

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Verified
1/5

2011-02-22

"Very crappy product (SunbeamTech IDE SATA to USB). Product stopped working 2 days after use. Became hot, almost burned my finger. Do not buy this product or purchase from this company again!"

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Verified
3/5

2011-02-21

"I have ordered from Xoxide.com a total of three times. I have not been completely satisfied with all the products I've received. The first product was Xoxide X-Purity EXE case which took almost 3 weeks to ship. When it arrived at my house and I opened up the box, the acrylic was heavily scratched. The molex connector from the side fan was not tied up and scratched up the side during shipping. It was so bad that I had to order a custom made piece of acrylic as a replacement. The side fan also just started to die so I had to replace it. The UV cathode light I ordered died 2 weeks ago. The second order was Logisys 5.25" Full Color Thermal/Clock Control Panel. I was told by an Xoxide support tech that it was rare that the panel had issues. When I installed it, it looked terrible and all the back segments in the screen were visible. Then the screen died 5 months later. My third order was a 80mm Aluminum Mesh Fan Filter which did NOT look like the picture. The mesh was so thick that even sand could slip through.
I have gotten some good products though so I am not completely dissatisfied. The X-purity case was a great price and is very beautifully designed. I like how there is enough space in the case to hide cables behind the motherboard. It's also awesome that there is a switch on the front of the case to turn off the front cathode lights. It also came with a power supply by accident and I asked a service rep named Cory about it. He said that it must not have been removed but to enjoy my free PSU. That was a nice bonus. In my recent order, the purple LED fan is whisper quiet (especially compared to the cheap one originally on the case) and the spider fan grill is gorgeous! My computer looks damn awesome with it, that's for sure.
I'm a little mixed about whether I would order from Xoxide.com again. I told myself that if my third order was bad, I would never order from them again. The thing was, is that 2 out of 3 products were good. If I do order again, I really hope to receive nice products because it would be a shame to cross this site off of my "modding resources" list.
"

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Verified
5/5

2011-02-14

"I always go to xoxide for products to make my PCs quieter. They always have oddball things no one else has. Never had a problem with them."

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