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Verified
5/5

2009-10-07

"Xoxide had an uber sale where Xoxide was closing up shop and I was able to take advantage of buying a whole lot of stuff :). The shipping was fast. I made separate three orders, but one of the orders was totally canceled because Xoxide didn't have the product in stock. My 1st order went smoothly and I gotten everything. However, my 2nd order where I ordered several power supplies, I only received 1 and a note that I will be credited back for the ones that were not available. After a week, I was surprised to receive another package where Xoxide upgraded me the top of the line power-supply for the ones that weren't available at no cost. I am extremely pleased the extra mile that Xoxide went for me. However, Xoxide is now operated under new management. I can only hope that they will do a similar job in offering great service and selection. I can only say that the "last stand" during the sale from the previous management has done an excellent job."

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Verified
5/5

2009-09-19

"Website design easy to navigate. shipping cost information provided for items in cart. competitively priced products. wide selection of products. timely commmunication of shipping confirmation and tracking information. would recommend to others. "

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Verified
5/5

2009-08-09

"excellent products very fast in shipping, was delivered when promised"

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Verified
5/5

2009-07-22

"High Quality products at great prices. A custom built computer is always better than a pre-manufactured. You get to choose all the components. Xoxide makes those sought after high quality components easy to find with good service. Very dependable."

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Verified
5/5

2009-07-08

"Arrived in perfect shape and looks great."

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Verified
5/5

2009-07-06

"Dagnabbit!! I wrote a long detailed review and ResllerRatings just blanked it out when I clicked Continue... here's the gist of it:

good variety of items, good prices compared to similar stores, fast shipping, good packaging, great customer service, helpful reviews & product descriptions, GREAT user forums, VERY nice and easy to browse navigation. Easy to find what you're looking for.

Fun site to browse, nice to be able to save a shopping cart, instead of fearing it being deleted from one day to the next.

I find myself typing "xoxide.com" in my browser's address bar a few times a week, addictive! :-)
"

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Verified
1/5

2009-06-29

"Ordered a Thermaltake BigWater 760i from these folks on Friday after they had closed. My old Thermaltake pumped wasn't working. During the course of the weekend I got the pump to work and so no longer needed the new kit.

I called xoxide at 10am SHARP (their opening time) and was told the item had "shipped". Now they were closed the entire time, so I can only assume they have elves working on the weekends.

Now I will have to return the item and pay their 15% "restocking" fee for an unopened box!

Another company scamming the customer for a few bucks! You've been warned.!
"

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Verified
4/5

2009-05-06

"one of the products : Evercool Buffalo Heat Pipe CPU Cooler is not doing the thing it said it would My cpu is still over 125 degrees..."

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Verified
2/5

2009-05-01

"Ordered a hard to find Hiper Osiris case from Xoxide.

Price was good and decent reviews - so though I usa use other online seller pretty 100% of the time but they did not have it in stock - I decided to go with Xoxide.


I ordered on a Wednesday very early - hoping it may get out that day - it didn't but no biggie - I read some reviews on here that said to not bother emailing and just call - so I did on Thursday evening - the customer guy was cool and said it went out that day. Excellent I said and then the next morning got the 'sent' message.

I thought I had dodged the bullet and everything would be great but then I got the package - they sent the wrong case - I got the Anubis by the same company.

They are similarly priced and about the same 'level' of quality but it was not what I order and I had had my hopes up. All of the paper work and shipping info said Osiris but I got the Anubis (definitely in the Anubis box - pretty big on the side so I'm sure the got who shipped it didn't look to close).

I thought about calling and leaving a stink but to be honest I really don't feel like - it's a pain I don't want to deal with so I'm acceipting the disappointment and living with it.

This has never happened to me with the other company and the shipping is quicker so I do not think I will use xoxide ever again. Too bad cause I buy a lot of stuff and was hoping I had found an alternate vendor I could trust.
"

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Verified
5/5

2009-04-29

"Everything went smoothly. Oddly enough, two separate orders had a smaller shipping charge than one single order, but other than that everything was great. Everything was packaged well and arrived in working order. Will do business with again."

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Verified
1/5

2009-04-08

"I paid for expedited shipping but my order was shipped standard ground instead. Did not receive a refund for the difference, the CSR told me that what I was paying for was "expedited handling" and essentially that if I had paid for ground they would have held the package one day just because. What a crock. Never ordering from there again."

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Verified
5/5

2009-04-05

"I ordered 3 Yate Loon High Speed 120mm Fans (40dBa, 88CFM). The price was the best I've seen them sold for. They arrived in a timely manner, but did not have much protective packaging, only some loose packing paper surrounding them. They were in perfect condition though, so no harm done. The fans are excellent, and work as advertised. I would order from Xoxide again."

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Verified
1/5

2009-03-07

"Placed an order, got an immediate confirmation e-mail. Early the next day (3/5) got an e-mail saying it was pending shipment. Nothing since. I e-mailed support 3 times and still no word on whether it shipped or not.

I'll shop elsewhere next time.
"

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Verified
5/5

2009-02-23

"I am extremely satisfied with these lights. They really light up the case and the sound reactivity works perfectly. Be warned though, each sound module has a sensitivity control and on off switch that takes up one pci slot so if you don't have any room you will have to figure out how to rig it where you want it. Also, the lights do not come with any mountings of any kind so you will have to figure out how to do that yourself. I used velcro and it works great."

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Verified
5/5

2009-02-06

"Very Fast Shipment and Excellent Communication. Fans arrived packaged well. Will buy again from them in the future. Everyone needs to support these guys because they service their customer. Check out their Reseller Ratings! Not many companies in the US doing that anymore. Keep up the good work XOxide!"

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