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Verified
5/5

2005-03-19

"First Rate e-retailer. Purchase was easiy and painless with quick shipment.

Highly recommend!

-Michael
"

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Verified
5/5

2005-03-19

"Best source for all your custom modding needs. You can get cathodes cheaper on Xoxide then you can anywhere else including ebay. Take it from me, when your going for visual mods, go with Xoxide. I've won multiple modding contests just with the clear acrylic case and dual blue cathodes purchased directly from their site. Excellent shipping also, my order came the day after confirmation even on standard dilevery. Great store overall from service to reliability, Xoxide is #1!"

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Delivering products damage free
Overall technical support
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Being trustworthy
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Customer service being easy to reach
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Verified
5/5

2005-03-19

"Prices were good.shipping was fast.Items were exactly as described.I will Buy from them again when I need what they sell."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Being knowledgeable
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Resolving problems
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Being trustworthy
Making decisions on their own
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Being easy to reach
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2005-03-18

"I ordered a Zalman fan from the website which was very easy to use. Lots of illustrations. Prices are as good as anyone elses if not better. The fan came well packaged and took only a couple of days to receive. I would recommend this place to friends."

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Verified
5/5

2005-03-18

"The experience was great, rigth on time, good packaging, the only bad point that I see is that the products doesn´t include more details about what's included on, so you wonder if you have to buy aditional stuff, but overall the experience was great and will buy some other things later."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2005-03-17

"I do a *Large* amount of purchasing and building of computer systems and I am a huge fan of modding. I do it all the time for friends and family and its grown into my fulltime job. This site is a godsend; It has everything I need in one convienent place. Gotta love 'em."

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Verified
5/5

2005-03-16

"I ordered a Sunbeam fan controller, sound activated CC inverter, and a secondary neon. ordered sunday night and came tuesday..it was on NORMAL SHIPPING..very fast A+++++"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2005-03-15

"Everything arrived quickly and well packed, but the mouse I ordered was broken. I emailed customer service, and they sent me a new one for free - no shipping fees - without even asking me to return the broken one. I emailed on Friday, and got a reply Monday morning. The new mouse arrived on Wednesday I believe. They have good prices and good service. I only wish they would show their shipping charges without you having to checkout and then cancel."

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Verified
5/5

2005-03-15

" I just recieved my UV dual 4inch cold cathodes and Vantec UV green sleeving kit and I am very pleased. The shipping time was incredibly fast for being ordered thursday night and getting it monday evening. For ground shipping I am very impressed. They have very fair prices on many of their items and for modding a case they have loads of items that can make your baby GLOW! I definitley plan on going back to xoxide again when I need to further mod my rigs. The only issue I had was that the box I recieved the items in was stuffed with brown paper. I thought water biodegradable peanuts or bubble packets might be more enviornmently friendly, but that is just my conservative view on it. All and all a fantastic shopping experience!

-Syntax
"

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Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being easy to reach
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-03-15

"I ordered two fan grills and a LED fan from Xoxide and I am very pleased with their service. The products were top of the line and they have very fast shipping. I would recommened them for all your mod needs!!!"

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Verified
5/5

2005-03-10

"ordered some fans and a sleeving kit from xoxide great prices and fast shipping "

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Verified
1/5

2005-03-10

"I was satisfied with my purchase untill I had a problem with one of the products, I had ordered in excess of $100 and had a problem with a $12 product. Xoxide refuses to do anything about it, you can be assured they will no longer have any of my business."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-09

"Xoxide had a great deal on the psu I bought. Got it right away. Overall am very happy with the company and my purchases. Thanks"

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Verified
4/5

2005-03-07

"I ordered a Thermalrite XP-90 heatsink a sunon fan and some Arctic Silver. The price on the XP-90 was excellent, roughly $30.00 shipped.

THe rest of the prices were as good or better than anyplace else. Shipping was prompt and the Heatsink was double boxed (the rest of the stuff was in the one box, which was completely adequate.

The only downside I can come up with is that the fan I bought for the heatsink came with a standard hard drive molex (large female 4pin connector). THe proper connecter would have been a 3 pin. As a result, I had to replace the fan. I might have replaced it anyway, since the Panaflo fans are quieter than almost any other fans, but it was a small mistake. I cannot claim to have asked them to correct the problem, because I didn't realize it was their mistake until I started filling out this review (almsot 1 month later).

That minor quibble aside, I wouldn't hesitate to do business with Xoxide.com again. They shipped promptly and with good prices.

"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2005-03-04

"Xoxide Rules!!!! You guys have the best cosstumer service, great products, great prices, and that cool xoxide name."

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