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Verified
5/5

2003-12-16

"Yay for black friday specials! Quick delivery, and great prices."

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Overall product shipping and delivery process

Verified
5/5

2003-12-15

"A very good company to order with, fair prices and excellent customer service. Their processing time leaves something to be desired, but with a great selection, great customer service it made for an overall excellent online shopping experience."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-15

"Im really thinking about buying all my computer parts from Xoxide.com it was cheap and i was so pleased when it arrived 2 days later. It really had to be the quickest Ive ever gotten a package.
Sincerely,
Trevor
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
N/A
N/A
Overall customer service
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-12-15

"Xoxide is great. The site is easy to navigate, the prices are nice, and I personally was impressed with the customer service. My items were delivered before I could even access the tracking!

I did have a problem with a burnt out cold cathode, but Customer Service took care of it much faster than I expected. Im quite pleased with my purchase, with their products, and wth their services.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
N/A
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-12-14

"Delivery was very fast, only 3 days from order to my door, with standard shipping! Very good site to use, acceptable prices and very good service."

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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
2/5

2003-12-14

"I ordered some cables form this company on the 4th and they didn't ship until the 8th. They never returned my emails, and 2 out of 3 phone calls went unanswered. The cables got here a week after I had ordered them. I don't know why this company gets so many good reviews, they barely ever pick up their phones and in my case don't return emails either. I probably would not order from this company again saying as how many other companies are out there with decent customer service and faster shipping."

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Pricing of products and services
Value the company offers
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-14

"Wonderful online store wide selection of the newest modding gear. This company is here to stay =)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-12-13

"Incredibly fast shipping and amazing prices. There sale prices are almost always amazing. I got a carrying bag for my desktop for only $15, fantastic. Always high quality and good value. I'm sure I'll order something again soon."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2003-12-12

"Ordered several items from XOxide, items were shipped and received in a timely manner and protected very well considering what the items"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-12-12

"This was my third experience with Xoxide and like the first and second everything went smoothly...Great customer service, prompt e-mail replies and fast shipping. Other e-tailers could learn a lot from their business platform model! I would highly recommend them and would use them again. Prices are great also, especially during the X-Hour Sales on Sunday between 9-10 PM EST!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A

Verified
5/5

2003-12-11

"reputable vendor, excellant price,top notch service. Thank you Xoxide.com .
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-11

"good transaction, good price, speedy delivery. will buy from again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
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N/A
Is consumer focused
N/A
Is easy to do business with
N/A
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-10

"Love the X-hour specials! Ordered the sunday before Thanksgiving and got it friday. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-10

"I bought this Raidmax 420W power supply. Well, you know we discussed a lot at AT Forum. The price is really low, shipping is too resonable, $4 shipped to NYC. These guys are fast.
Abouth the power supply, it has two ball-bearing fans and runs great. I replaced my old Powermax 400W PS, it's really good.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-10

"Xoxide has always been a pleasure to buy from and with its great deals it has another reason to buy from them. Shipment came a little late but alright since it was a good deal. Will do buisness again, was my fourth time to buy from Xoxide."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free