"Order# XMT-34852 this order was originally placed on 02/09/2015 . I have contacted your sales department several times and still no one is able to advise when our order will be complete or sent to us. We paid in advance on our order and we still have not received our correct Argyle mats with the R on it. It is now 03/31/2015 almost 2 months later and still no one has followed up with me by phone or email to advise. Very disappointed with how this is being handled seems no one is interested in taking ownership of not getting this order right or corrected and no one as offered to resolve this open matter. "

"I thought the delivery of the mat was somewhat slow. Also, the mat arrived and it said backing on the mat was smooth. I didn't realize I had an option and could choose a different backing."

"This have been one of the most frustrating transactions that I have every made. I will not do business with this company again."

"Great product and service. Arrived in a timely manner. Comfortable and quality floor mats that look great! I would buy from them again. "

"Mat delivered quickly. Good selection and price for water hog mats."

"XpressMats delivered a high quality product, on time and exactly as expected. Easy website and great results!"

"I can't attest to the quality of this mat, as I have not received it as yet.
I ordered this mat on 1/31/2015 and it is now 2/23/2015. We have had a harsh winter in Ma. This year which would account for some delay, but over three weeks?
I had planned on ordering more, but hesitate.
"

"The mats were shipped in a very timely manner, but the amount charged to the credit card was over what the invoice created at order was. However, once we contacted the company they reversed the overage within a few days."

"Perfect! We live in the country and were tracking lots of stuff inside. This helps immensely and I find I have less cleaning to do.

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"Quick comment not possible to describe this mess!

I ordered 4 mats on 1/15 (XMT-34358). Heard nothing by 1/21, wrote an email and found out that there was a delay in production. No proactive info from vendor. On 1/28 I received a package with 3 mats, but a packing slip for the 4 that I had ordered. Talked to Customer Service on 1/29, and after taking photos and sending them to the vendor, it was determined that 1 of the 3 mats that were sent to me was not one that I had ordered! Customer Service then arranged to send the missing 2 mats that I had ordered. I finally received them on 2/6 (XMT-34713). Then on 2/13 I received an invoice via email charging me for the 2 mats received on 2/6 when I had already paid for the entire order on 1/15, the day that I had placed the original order. Another call to the vendor on 2/13 to straighten out that error!

Too much time elasped from the time I originally ordered, and paid $99, until I received what I had ordered. Also, too much time and effort on my part to find out status and straighten out the vendor mistakes."

"Misleading on web site saying 24 hrs ... which meant to "process" the order. I waited from Jan 30 - Feb 19th for this mat to be delivered. And NEVER at any time did I get updates. I had to call them, and was told 3 different delivery/ship dates ... only the last one was fulfilled as stated. I will not order from them again. They are not the only game in town!"

"Great, absorbant doormats! If you have dogs a people who don't take their snowy, wet shoes off at the door, these mats are for you."

"Recommended by friends, XpressMats met and exceeded my expectations as they said it would!

From the super convenient and easy to follow selection of colors/patterns/sizes it was a very easy to find exactly what I needed.

The order was then easily tracked since they emailed me with updates on the progress all the way until it shipped out.

Delivered on time and the quality was even better than I expected. The color and style were perfect.

Very satisfied :)"

"The process went very smoothly and I am so happy with the finished product. Thanks!"

"All went great with order, delivery and product "