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Product & services pricing
4.17/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2015-02-11

"The entry mat we ordered is all we hoped for and more. The only thing I would change if I could would be my order date. I would have ordered it ages ago had I known what I would get. Thank you. "


Verified
5/5

2015-02-10

"Great selection and price. Really happy I found this website. I will definitely order from them again. "


Verified
1/5

2015-02-10

"rug received damaged. sent pictures on 1/30/15 and requested to return rug because it was not what i was told it would be and it was damaged. the returned email stated that it will be forwarded to production and request credit. still have not heard back."


Verified
5/5

2015-02-10

"love the mats will use this company again fast and precise"


Verified
5/5

2015-02-09

"Mats were easy to reorder, everything went fine."


Verified
5/5

2015-02-09

"Mat came out better than we thought it would ,very happy with product and service, will be using this company in the future
Thank you
"


Verified
1/5

2015-02-09

"I had to cancel my order because it was not what I was looking for"


Verified
5/5

2015-02-09

"easy to order. great selection. "


Verified
1/5

2015-02-09

"After finding your website I ordered samples I called in to place an order. I was told you do not ship to non business customers. If that is your policy, it should be stated on your website.

What's the point of paying $10 plus shipping for samples when you can't buy?
"


Verified
2/5

2015-02-09

"Order shipped weeks after estimated date with no info, update, or tracking number provided until after it was requested. The product was in good shape, but their customer service left a lot to be desired."


Verified
5/5

2015-02-07

"Andrew made this experience so much better. There were design issues, then quality control issues. However, we felt as ease since Andrew kept checking in on our order; making sure we were updated. We are still waiting on one rug, and hope it turns out as great as the first."


Verified
5/5

2015-02-05

"Smooth transaction. Great product and value!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2015-02-04

"I asked for changes when they sent me the first artproof and after two weeks of not hearing anything back I had to contact XpressMats myself to see why weren't we getting an answer. Once that I contacted them it went faster, but I really wish it had been faster from the first moment."


Verified
4/5

2015-02-04

"Found less price elsewhere and delivery took nearly over 3 weeks."


Verified
5/5

2015-02-04

"Love the mat, the logo was beautifully and accurately copied. Thank you so much."