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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
4/5

2015-01-20

"I will change to either not satisfied or very satisfied after I see how well the mats hold up. That is a lot of money. Not saying it isn't worth it but neither am I ready to say that it is just yet."


Verified
5/5

2015-01-20

"Good experience. It's stupid to require 25 characters. "


Verified
5/5

2015-01-19

"Great experience. The online site was easy to navigate and the selection was huge. You can't go to a store and have the options that this web-site offers. The pricing is good, the shipping was quick, and the packaging was proper. What more couldl one ask?? Great experience!!!"


Verified
5/5

2015-01-19

"Easey to use site....quick order confirmation."


Verified
1/5

2015-01-19

"our first order came and was unsuitable. We returned same and paid an additional 400.00 plus for ones that were supposed to be correct. the order came 3 boxes short. Five weeks later we received the 3 short shipped boxes only to find they don't join up as we were told they would. they now ask us to ship them back and for 400.00 more they will send mats that will do the job. "


Verified
5/5

2015-01-18

"The delivery was very quick and the rug is great, especially when you have lots of dogs."


Verified
5/5

2015-01-17

"I love the Xpress mat I received. I recently had a lady not notice the only step that leads into the bar area from the restaurant. Despite the obvious signs (a light on the step, signs posted to watch your step and a handrail.) Needless to say I'm responsible for her lost wages and she's a waitress at another restaurant. Now I take great pleasure when customers approach the step. They stop and read the "Caution watch your Step" I LOVE IT!!!!!!!"


Verified
5/5

2015-01-16

"Overall a good experience. Quality merchandise at a fair price."


Verified
5/5

2015-01-16

"Love my new mats! Order and delivery were simple and fuss free. "


Verified
5/5

2015-01-15

"The mat is exactly as we ordered it and communication on the production was excellent."


Verified
1/5

2015-01-15

"Still haven't received my order. UPS can't find it. The people at Xpress Mats were very unfriendly the several times I called them"


Verified
5/5

2015-01-14

"We love the rug, and it absorbs water better than we expected it would."


Verified
5/5

2015-01-14

"Items were priced fairly, delivery was in good time, product was nice. "


Verified
1/5

2015-01-14

"we never received our mats."


Verified
2/5

2015-01-14

"The carpets are not the size you order and pay for. They are 3-4 inches smaller in width and length. Then I received a defective carpet after waiting 4 weeks for them. Replaced it with the wrong carpet after another week wait. Still waiting on 2nd replacement. One good thing customer service is great!"