"One of the smoothest transactions I've ever experienced. Customer service and contact was immediate and very pleasant and my new guitar is beyond my expectations. I have played for over 60 years and recently retired with more time to play but now suffer from arthritis and playing is difficult. This Easy Play Zager is so much easier on the hands and joints.
The quality of the instrument not to mention the beauty is just absolutely beyond my expectations. Thank you so much Zager Guitar"
"Guitar and model: Zager ZAD80CE Aura
Excellent Customer service. It was an incredible experience as a customer to feel valued, heard, and important, which is a rare occurrence with sellers these days. Every question was answered in a professional and timely manner by Dennis Zager Jr himself. Multiple financing options for those who need them. What impressed most me was a free upgrade that I was totally unaware of. I opened the box to a wonderful surprise. Also loved all the videos addressing so many guitar related stuff on the website. The guitar comes with a 30 day money back guarantee with no cost to the customer.
Product: The guitar came packaged very well. The case is excellent and lockable. Perfect fit for the guitar. The inbuilt humidity sensor is excellent. The case contained the guitar, certificate of authenticity, hand signed by Mr. Dennis Zager. The guitar itself is beautifully crafted with an excellent sound quality and amazing looks. The light cedar tone wood looks beautiful with the inlay pieces. The dark rosewood back and sides with the stripe down the back is beautiful. The wood grain is tastefully oriented. The Grover tuners are excellent. Dennis Zager’s signature on the back is awesome. To top it all off is the lifetime warranty, which is excellent for a wonderfully crafted lifetime instrument like this.
The pick guard does not come installed but is in the case. The Zager website contains detailed video instructions on how to install the pick guard. Also the guitar comes with scratch resistant coating. It came with one carbon fiber pick on the tuner. Be careful when pulling the pick out from the tuning post so as to not pull the strings out (which happened to me). "
"The guitar and the company are both excellent. Great customer service and a great looking and sounding guitar. I own three guitars and have friends who play every make you can think of. My ZAD80CE stands with the best of them, and I get a lot of compliments on the sound. Denny was great to work with, and I would highly recommend this company. "
"I purchased my guitar preowned. I had a couple of small issues and when I wrote to Dennis he sent me all the information I requested without hesitation. I was diagnosed with mild dementia and my doctor suggested learning new things to help keep my mind healthy and active. So at the tender age of 62 I began learning the guitar. I started out with a low cost beginners guitar which did well. But I enjoyed it so much I went looking for better guitars. After a lot of research I landed at Zager and the more I saw the more I liked. I could not be more pleased with my decision. I am and will be a Zager customer for life. Thank you Denny and Dennis. "
"After a lot of investigating I decided to purchase a ZAG50CE. While it took a leap of faith to purchase an instrument without playing it first I was not disappointed. It plays beautifully with a nice bright sound. I had not played regularly for nearly 40 years and stopped for the last 20 because the guitar I owned was too hard to play. This instrument is very easy to play and the spacing of the strings is noticeable and welcomed. "
"I have the ZAD80OMCE AURA from Zager. It is a beautiful instrument and has a superior sound. The electronics are the best I have ever heard. You cannot go wrong ordering a guitar from this company. They provide the extras at no additional charge, i.e. case, tuner, strings strap, instruction. "
"Absolutely the nicest guitar I have ever handled, easy play is a good description! And they even put up with my foolishness about ordering and covid delays."
"It's now been about 3 1/2 months that I've had my ZAD900CE and it gets better each day. I'm finally almost over using the finger pressure from my almost 50 years of playing and able to take advantage of the Zager's lighter finger pressure and lower action. The tone gets better all the time, or maybe I'm playing it in a way to maximize it's tone. Anyway I continue to be exceptionally happy that I found Zager guitars and bought one. I have already ordered a 2nd Zager guitar."
"The guitar exceeded my expectations. The quality, sound and playability are excellent, right out of the box. I can only imagine how good the sound will be as the instrument matures over the coming years.
I contacted Dennis Jr a number of times. He was very responsive and made my purchasing experience exceptional."
"I purchased the Zager Guitar model ZAD900CE Solid Spruce/Rosewood Acoustic Electric AURA Pro Series after considering many other premium quality options including Martin, Gibson, Taylor and several others. I could not be more pleased. Not only does it live up to its “easy play” description, this instrument rules on the stage as well as my practice closet. Thank you Zager family for your incredible production quality. I highly recommend you giving one a test drive, soon!
Sincerely
Michael Scott"
"I'm an intermediate guitarist and decided to get a new guitar. Long story short, I came across Zager's website a couple of weeks ago and the Sunburst ZAD90CE was the guitar I wanted. It arrived yesterday and it's a gem. Yes, it plays really well, but for me what caught my attention was that the sound is amazing and it's still brand new and will continue to sound better in the coming months and years. I asked a couple of questions to Dennis Jr. and he responded almost immediately and was extremely helpful. I'm looking forward to when I can show this beautiful guitar to my guitar playing friends here in Nashville."
"Easy to play, this guitar has an excellent choice of quality woods. It makes a perfect guitar all around."
"If you are looking for an amazing instrument for the money you need to order a Zager Guitar ASAP!. I just received the 800 series Johnny Cash guitar and am blown away. Not only does it have stunning quality but the sound is bright, big and beautiful!! Additionally it is set up for easy playing... You will LOVE this instrument . As far as I’m concerned it is one of the best values on the market today"
"I recently decided to try a Zager Guitar, very glad that I did. Communication with Zager is prompt & quality exceeds expectations. Highly recommended company & product in my experience. "
"I just received my new ZAD900E and when I opened the case I was blown away by the appearance. The craftsmanship is very apparent. I love the feel of the satin finish of the neck and how it blends in with the gloss finish of the Sitka Spruce and Indian Rosewood body. The 900 series has a Curly Maple bindings that pop against the Rosewood. Equally as impressive as the looks is the sound, it is a rich deep sound. I watched videos of this model prior to purchasing and though it sounded great, once you hear it in person it's absolutely amazing. The customer service is also very responsive to any questions or concerns you may have. I wanted the ZAD900E version meaning without the cutaway so I mentioned to Dennis Jr and I a confirmation within minutes that it wouldn't be a problem, and in fact when I placed the order he remembered our conversation let me know that he had already noted it on the order.
This is a quality instrument and a must have!"