"Could not be simpler to order the mattress."

"This is the second time we have ordered from Saatva company. The quality was excellent and so was the customer service. Because of that experience we have recommended them to our friends and decided to order a new Zenhaven. Looking forward to receiving it "

"I was pleasantly surprised to have a customer service rep available immediately upon entering website, no matter what time of day!
We even cancelled an order in the beginning, due to other circumstances, and still receive the same expert customer service when returning for the purchase. We are so excited waiting to receive our mattress! Even my husband is excited, and he is pretty laid back!!
Will update after trying out our Zenhaven!
"

"I was treated very well and very professionally by Jennifer"

"Phone rep was wonderful (Samantha)! I had to call because I couldn't finalize order on-line. PayPal went round and round and round and would not complete payment. Every time I tried to start over, using a different payment method, I wound up paying with PayPal (or attempting to) again."

"The ordering experience was fast and professional. "

"We have yet to receive our mattress but form the get go, ordering, speaking with customer service and purchasing our mattress has been exactly as advertised. Friendly and informative representatives have made this an enjoyable, hassle-free process. "

"Order update:
Your factory-fresh, handcrafted Zenhaven will be delivered and setup in your home in 17 to 25 days from the date of purchase."

"Great user-friendly website for ordering. Haven't received yet! Was trying to decide between Zenhaven and Loom and Leaf. Ordered Zenhaven. "

"See above. Installation was poor. "

"Website I formation was helpful & ordering g process was easy to understand & complete."

"Zenhaven Customer service has been great to work with. Look forward to getting our new mattress very soon. Overall, I like this company's business model. Mattress shopping is like torture. Too many choices and too many clown sales people."

"This is not a review of the mattress...I just ordered it. I will give a review of the mattress after I have had it for 60 days. This is a review of the ordering process. Ordering on line was very efficient. Had all my questions answered extremely fast via the "Chat" button on the web site. The only reason I gave this ordering process a 3 star rating was the fact that when I put my zip code in on the web site it gave me a projection of getting the mattress in 9 - 18 days. When I got Zenhaven's E-mail that they processed my order I then got a projection delivery date range of 17 - 25 days. Very different than what I was led to believe when I placed the order. "

"So far very good, I am referring to the online customer support."

"When I called asking for information I was not kept waiting at all. This is rare. I ordered your cal king mattress."