"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"This is my second purchase. My first was 4 years ago and the glasses from then are still in great shape, I just grew out of that prescription. "
"Excellent. Convenient. Cost effective "
"Nice fit, clip shades for my glasses, fast service. "
"never again will I spend a fortune for my glasses! I am so happy with Zenni - my black glasses are amazingly lightweight. I get compliments all the time."
"I received my glasses quickly & the company made sure I was happy with them. "
"Great prices and very cute frames"
"Great glasses and sun glasses "
"Shop from the comfort of your home"
"I have over 30 pairs. I am know for matching them with every outfit. Tell people all the time about Zenni. "
"Very pleased how easy the process was and wide variety of frames to pick from "
"Enjoying my new glasses "
"I've said enough. I'm all done."
"I purchased a pair of prescription glasses (one of multiple past purchases) on Black Friday. The glasses arrived with the incorrect prescription. I was only given a store credit and was not able to order the same pair at the Black Friday price. I feel that this is not the correct decision on Zenni’s part. I would like to reorder the same glasses at the Black Friday price. You can look at my order and confirm this. Audrey was the person I “chatted “ with."
"I haven't received my glasses yet!"
“Thanks for your review. We are sorry to hear your package had an unexpected shipping delay! If you did not receive your package within the estimated timeframe on the website, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media and we would be happy to assist you.”
"Super easy ordering online,had previously ordered 2 pairs and then a couple of months later ordered prescription sunglasses. I either ordered wrong size or shape was too small for my face but they were extremely helpful in exchanging them for a style/size suited better to me. I will definitely use Zenni again and I am recommending them to everyone!"
A rep from Zenni , ZenniNK, has responded:
“Thank you for your review and feedback. At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We are always looking to improve and will pass your feedback onto our team for review. We do see a 15% discount has been offered, and we are happy to assist you with any future orders if you decide to give us another try. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website or on social media with any questions so we can better help you.”