"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Online ordering was easy liked the AI to preview but that’s it Can’t wear my glasses without contacts smh "
"I love that it saves my prescription. Ordering is so easy. This is the sixth pair I have purchased from Zenni. "
"Everything worked great. Easy to order, glasses look wonderful and I have many compliments. Congrats Zenni on a product with a great price, quality workmanship and quick delivery. "
"It always a pleasure ordering from Zenni"
"Mine and my husbands glasses are perfect. They are just like what was shown online. We love them and we received them very fast. Wasn’t expecting to get them that soon. We will order from Zenni again. I already told another family member about Zenni. Great quality glasses. "
"Easy selection, easy payment, received without issues"
"response and delivery was fast and went well.
The focus of the lenses is not the same for a given height.
When I look at a text some 50 cm away and I see it sharp on the left eye, I then have to move my head up some 10 degrees to get the same sharpness on the right eye.
This order was a replacement for glasses I already had from Zenni and lost them.
The previous glasses did not have this problem and I was very satisfied with them.
I used to recommend Zenni without hesitation. Now I have a concern to recommend."
“Thank you for your review. We are sorry to hear that you are experiencing trouble with the lenses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"All good, have purchased several pairs and never had a bad experience .
Very professional ! thank you "
"nice choice of options. the price is good."
"Too early to provide full experience without the glasses. Maybe Zenni should wait to ask for a review until they are delivered. "
“Thank you for your review. We appreciate your feedback and will pass this onto our team. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media if you need assistance and we are happy to help. ”
"Eye glasses arrived on time ."
"The best always on point down to the delivery I love Zenni"
"Easy ordering, payment options, and freaky fast delivery. Another great experience! "
"easy to use website to obtain final product"
"good service and nice persons"
A rep from Zenni , ZenniNK, has responded:
“Thank you for your review. We are sorry to hear that you are experiencing issues with your glasses! Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”