"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"good service and nice persons"
"It was fab! Super easy to take care of. "
"always great professional service, excellent online website ordering process and fast, efficient delivery.
Love Zenni!"
"We enjoyed our experience with Zenni! There are lots of frames to choose from and the pricing was affordable as well. It was easy to order prescription glasses and didn’t take too long to receive our order."
"I just did above, refund was given nearly immediatley!"
"I needed new glasses and wanted magnetic sunglass attachment. And, I didn't want to pay $300+ by getting them at the eye doctor's office. So, picked out a pair at Zenni. After 15 days, they finally arrived. The frames and magnetic sunglasses don't exude quality but we'll see how long they last. So, I'm satisfied but not impressed."
"I'm disappointed that despite using multiple photos at different angles, the glasses I chose don't look as great on me as I thought they would. They also don't seem wide enough for my face despite using your measuring guide. "
“Thank you for your review. We are sorry to hear if the frames were not what you were hoping for. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"I always find what I'm looking for. I do wear larger glasses so it's nice to find cute shapes and styles that otherwise might not be available to me. The price is definitely on point too."
"The online services for the fitting of the glasses and the quick turnaround to have them in my hands was amazing.
I should have done this a lot sooner."
"Not happy
Spending too much time and every single option was available,sad "
“Thank you for your review. We are sorry to hear if there was trouble with ordering. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, and we would be happy to assist you.”
"The easiest way to buy glasses and tons of money! Fast and great customer service! We purchased 6 pairs of glasses for all 6 of us, we all love the styles and colors. The fit and feel is amazing coming from Zenni. This company cares about you and your satisfaction. Our family have been getting glasses from Zenni since 2005. THANK YOU ZENNI"
"Still waiting for an RA to return the glasses ."
“Thank you for your review. We are sorry the glasses did not work out for you. We would be happy to help you with a return. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"I always have great experiences with zenni
I must have a set of glasses for every occasion, but the last few the prescription is off.
They are no good to me. It’s with the progressive orders- not sure what I am doing wrong- but I can’t get it right. I am following the prescription I have"
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"I was able to try on glasses to see if they looked good and was able to get opinions from my family before I purchased them. This is a great app! I absolutely love my glasses."
"I am generally happy with my new glasses. The virtual profile was awesome and the glasses are as I expected. The transition lens are very good. The site was a bit tricky and I had trouble using PD measurement. I was expecting the lens to be thinner.
But would purchase again especially at the price. "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear if there is any trouble with the glasses! Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”