"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"My issue was resolved within 5 minutes by very knowledgeable customer support!"
"See above. I'm filling in space."
"I was able to find eyeglasses I liked and received them in a timely fashion"
"The glasses (frames and lenses) were VERY AFFORDABLE. The shipping was fast and the fit was perfect. It exceeded my expectations in every way."
"I’ve no idea why the lenses are so bad using the same prescription I’ve used before. Impossible to read anything with them and one lense is very different from the other!"
"my prescription glasses do not allow me to see clearly probably the glass used. I used this same prescription on another provider and they work fine."
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"Good. The glasses are good."
"My experience was great and I definitely will be ordering more "
"Got the glasses. Nose pads were really bent.Arms were bowed. I see better with my old glasses."
“Thank you for your review. We are sorry to hear that happened with the glasses. We do have an adjustment guide linked below, but if that doesn't help please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/how-to-adjust-your-eyeglasses”
"Always a great experience!"
"Had to return some glasses because of my error, they made it right. "
"I keep trying your company and you keep on suckling!!! I have had more problems with you then any other I have dealt with. "
“Thank you for your review. We are very sorry to hear there was trouble with your order. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"I found glasses I loved at prices I could afford. It's a win win!
"
"I love everything about zenni and the chat is very helpful "
"Quality and delivery great value "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”