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198,135 reviews
4.46 / 5
Shopping  •  Apparel  •  Eyewear



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Return/Replacement policy:
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Featured Review


Verified
5/5

2023-09-20

Using Zenni for my glasses years!

"Love my new Zenni glasses! They fit perfectly and the prescription is perfect as well. It was easy to find the exact type of frames I was looking for. The entire site is user friendly and easy. I had my new glasses in less than two weeks. The glasses are far more affordable than the big box companies in my area. I will be using Zenni again and again."


Verified
5/5

2023-09-20

Great experience!

"Website is user friendly. Service was quick and the price was affordable."


Verified
5/5

2023-09-20

Always happy with order

"I am always please with the quality of lenses and frames I order from Zenni. "


Verified
1/5

2023-09-20

Terrible Customer Service/Returns

"Returns are nearly impossible with Zenni."


Verified
5/5

2023-09-19

Great Action

"Super duper glasses dang this is a pain"


Verified
2/5

2023-09-19

Not impressed

"Read the previous remarks I typed "


Verified
5/5

2023-09-19

Great products/service

"Love the ease of service, and it is always refreshing to be able to easily call and speak with a live human representative. We will be back!"


Verified
5/5

2023-09-19

Zenni is a great way to get Eyeglasses

"This is my fifth set, or sixth pair of eyeglasses I've ordered from Zenni. It's easy to use, great selection, no fuss or pressure to order and in less than two weeks I've got a new pair of glasses, AND, I've never had to return a set for any reason."


Verified
5/5

2023-09-19

Great glasses, great frame choices at the best prices.

"It is so easy to get glasses at such great prices but if you have any questions there is someone right there to talk to. I have been telling friends and family just how awesome Zenni is."


Verified
5/5

2023-09-19

Great quality and value

"We have ordered 4 pairs of glasses and they have exceeded our expectations. Both the prescriptions and fit have been perfect. Thanks you, Zenni for providing great quality at a great price. "


Verified
5/5

2023-09-19

Go Zenni!

"From my first order I had fell in love "


Verified
5/5

2023-09-19

Fantastic service!

"Extremely easy to order and super good quality glasses!!! I will be buying more soon!!"


Verified
5/5

2023-09-19

Love using Zenni for my whole family

"I love Zenni they save prescriptions so your not searching the house when your kids break their glasses and you can try on to see if they look good with photo and how cheap the frames are especially when kids keep breaking or losing there glasses. Ive been using Zenni for at least 10 years"


Verified
5/5

2015-06-08

Constant quality

"Got exactly what I ordered very soon afterward. Am pleased with the glasses. I will definitely use Zenni Optical again!"


Verified
2/5

2023-09-19

Disappointer

"I selected glasses in the children's section for my 9 year-old daughter but the frames are as wide as mine!"


Rep reply posted 2023-09-19
A rep from Zenni , ZenniJeA, has responded:

“Thank you for your review. We are sorry to hear the glasses are too wide. We recommend to measure a frame you have at home that fits well, and order one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.

https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”