"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I've bought multiple pairs and have been very satisfied."
"Zenni makes it so easy to check out the frames by having a try-on feature with my own photo. Shipping is usually within a week. The quality is as good as any other more expensive frames I've ever purchased. Some optometrist offices want up to $1,000 for a name brand frame! Before I changed optometrists, the previous one made an error on my prescription writing a + instead of a -, and I contacted Zenni and they made it easy for me to re-order. The fit has always been perfect, it's important to filter out widths and heights that you know won't be appropriate. Customer service is second to none. I've even engaged in a Chat on a Sunday afternoon, and there was someone to take my request. The website is easy to navigate, and easy to filter, and to save favorites. I am a loyal customer and plan to continue to be. Thank you for having a great online business."
"Two years ago I ordered sunglasses (default=dark tint) but they were so dark I could not read the numbers on the dashboard. Now I ordered light tint (the only other option I could find) and the tint is so light they do not function as sunglasses. I wish you would specify the shade rating of your sunglasses so customers could evaluate and choose correctly. It would appear your "dark tint" is roughly a shade 4-5 (suitable for use with an oxy-acetylene cutting torch) while your "light tint" is roughly shade 1 (suitable for use when reading by starlight). Come on people. Get with the program!"
"Easy and fast delivery. Thanks"
"After years of wearing contacts I had to give them up. I hated glasses until I came across Zenni. Now that they are so affordable I love matching different frame colours to my outfit. Best of all, prescriptions are perfect. "
"Great experience would do it again "
"Came early. Fit perfect and looks nice"
"Great customer service. Thank you. "
"Glasses are great quality and perfectly matched to my prescription."
"All is good. Great selection"
"It was great! Very easy and "
"Super easy with a wonderful selection at a great price with fast delivery! Can’t beat it!"
"Easy to us site. Fast Delivery. Glasses look good."
"Fast, easy and reliable. Also good quality."
"I ordered polarized sunglasses from Zenni. The ones I received are NOT polarized."
“Thank you for your review. We are sorry to hear if the glasses are not what you were expecting. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
A rep from Zenni , ZenniNK, has responded:
“Thanks for your review. We are sorry to hear the tints were not as expected! We are happy to pass your feedback onto our team. If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
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