"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Order 5 pairs and 3 are just poor quality. "
"My glasses were inspected and deemed defective, and I was promised a new pair in a matter of days. Your representative was super helpful and inviting."
"Ordering with Zenni is very easy. As far as the darkening lenses, I expected a little quicker and darker darkening of the lenses. Other than that, the product is fine."
"Easy to order, great quality when glasses came, and such a great price. You are NOT compromising quality with price on these. Delivered straight to your door - I'll check Zenni first! I've already ordered two additional pair since my original two, and my husband ordered 5 pair today!"
"This was our (wait, I lost count!) fifth pair of glasses from Zenni. Three for me, and the second pair for my 5 year old grandson. Thanks to Zenni, it isn't the absolute end of the world (or a paycheck) when a child loses a pair of glasses. With his picture already in my virtual try-on, all I have to do is pick a pair and like magic, they arrive in my mailbox. "
"Beyond obsessed with my new specs! I was looking at paying $159+ tax thru Sam’s club for the cheapest (and not cutest…) frames. After 14 years of 20/20 vision, post lasik, my vision changed & the awesome new expense of glasses was another thing to worry about. My son sent me the link to Zenni and I found not only the cutest selection of frames, but my perfect pair! I was able to do the virtual Tryon before committing, which was pretty important. I paid less than $30 out the door for everything! I have enough left over that I’m able to entertain, purchasing another pair. I highly recommend Zenni for any of your eyeglass needs!"
"très bien très bien très bien très bien"
"Super easy and would highly reccommend!"
"Easy to shop, wide variety of choice and customization, great prices, quick order turnaround! "
"I absolutely love the glasses I chose! The price was incredible and the frames are great quality.
I was hesitant about ordering glasses online and hesitated for a long time. Ordering was so simple, customer service verified and followed up to confirm my order and delivery was quick. I wouldn’t hesitate to do it again and have already started looking because it’s so cost effective!"
"Excellent service, excellent glasses, and delivery is very, very, very fast, I wish you more Progress, prosperity and expansion, and If you do not have shipping to Saudi Arabia and the Middle East, please open shipping to those countries, sure you will get good amounts. Greetings
"
"Told you , see above.. I did not try "virtual try on" as my PC has no camera. Glad I tried Zenni."
"Zeni all good I must hv got script wrong"
"Excellent experience, highly recommend."
"Zenni should have owned up to the fact a mistake was made."
A rep from Zenni , ZenniNK, has responded:
“Thanks for your review. We are sorry to hear that 3 of the glasses are not as expected! If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”