"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Excellent all around. Ordering, tracking, to final product."
"Did not receive my package and went on the chat to ask for something to be done. They won’t do anything and it has said out for delivery twice. Both times it has not come. "
"Shipping was quick the process was easy and the glasses are cute! "
"My son has broken so many pairs of glasses, it's not even funny. With Zenni, it really doesn't break the bank and I love how we can choose to expedite it if needed!"
"This was an excellent experience, as always. The progressive lenses are perfect, and I love the frames. The one thing I have learned is that it is crucial to order the correct frame size, which does limit the number of frames that will work, but it does produce an excellent result. The delivery was amazingly fast, as well. I'll be using Zenni again, and recommending to friends!"
"Why would they send a pair of Men’s glasses with a pink hard case?"
“Thank you for your review. We are sorry to hear if you are not happy with the order! Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Best glasses and very affordable "
"I purchased these night glasses based off the promising ads I kept seeing. These do not remove the glare off the lights or the road at all they actually add a weird light while wearing at night"
“Thank you for your review. We are so sorry to hear that there is trouble with the lenses! We understand how frustrating this can be. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Pleasantly surprised by my experience. "
“Thank you for your review! ”
"It was easy to order and fast delivery "
"Love the style, and perfect fit! "
"I had to return my last pair because the bifocals were just not for me. I am going to stick with single vision lenses since I am nearsighted anyways. I have always been happy with the single vision lenses from Zenni."
"Easy to order, received as expected! Good quality!"
"Slow and poor communication "
“Thank you for your review! All orders do have a standard time frame of 7-14 business days, not including weekends or holidays. If the order does not arrive within that time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Wonderful and professional work "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review! We are sorry to hear if there was any issue with the delivery of your order. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”