"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Wonderful!
!!!!!!!!!!!!!!!!"
"Always easy to order and they fit great."
"I had been wanting to purchase new glasses and my son told me about this site. I am so happy with what I received. "
"Good experience, was able to get 2 pairs of glasses for a really good price"
"I think more measurements would be needed for a better fit
I find the glasses are too high on my nose"
“Thank you for your review. We are sorry to hear the glasses do not fit well. We recommend to measure a frame you have at home that fits well, and order one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”
"So glad I found this service after decades of wearing glasses. "
"I'm very happy with my new glasses. The frames are so cute and sturdy. They look cute on me. I have several other pairs from them and they do not disappoint. Just think about getting them transition......so they get darker like sunglasses which I forgot to do with this pair."
"Easy to find what you want and order"
"I had a great experience. Product was excellent. Easy to follow instructions."
"I love my new reading glasses. Look expensive yet they were very affordable. Fast service too!!!"
"Terrible. No customer service. Worse shipping system online.
"
“Thank you for your review. The standard time frame for all orders is 7–14 business days. If you haven't received the order within that time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.”
"Selection of frames and lenses was pretty easy. I liked the ability to use the camera on my device to measure PD and frame width. I liked the variety of frames available and the options for coatings and high refractive index etc. I like the quality of the frames and appreciated the inclusion of the special wrench to tighten the drilled through fasteners. The price was way lower than I have paid for very similar products at my local optician. Maybe even 65% less. "
“Thank you for your review!”
"Order was not easy to track, took longer than my husbands did to get to me and I ordered two weeks before him with even more basic order than his.
However, when emailing customer service they were very helpful and got it taken care of and I got the sunglasses shortly after.
The glasses are what I expected and I love them! "
“Thank you for your review!”
"I ordered the wrong glasses and the customer service helped me cancel and order the correct ones. "
"They deliver quickly, and the prescription is always perfect. They fit is great and the glass frames are good quality. You can also get designer frames but I like the Zenni frames better. I always get extra pairs of the cheaper glasses to have on hand in the bathroom and kitchen, so that way I don't have to go looking for my reading glasses when I am in the middle of a task. I love this online store. "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review!”