"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I like it, looks like my favorite old glasses that I broke. But overall, I give it 5 stars. "
"I've ordered glasses, this is my 2nd pair of sunglasses.
I am very happy with them. I am about to order prescribe glasses now."
" Super easy and enjoyable experience."
"Smooth, if a bit slow.... (been spoiled by Amazon)
Don't like USPS delivery (slow; inefficient; insecure)"
"Easy to use I will order again "
"Love Zenni! great prices. I can buy so many."
"Hands down the best internet purchasing experience ever! From the convenience and ease of your website to the amazing product I received in a VERY fast way - I just could not brag more about your company. Thank you Zenni, you have made a customer for life!"
"Wonderful experience. Thanks!"
"I accidentally ordered the wrong prescription. They not only accepted the return, they were really fast and nice about it, even though I owned up that it was my error. I had reached out to find out where to donate the glasses, and they just asked me to send them back instead for a refund. I'd already ordered a new pair."
"Thank you!!! Perfect experience!"
"Needed new glasses, daughter told me about “Zenni,” and I love them. "
"I ordered new non-prescription sunglasses. I have several pair that the nose piece has come off due to the heat. So I wanted a pair where the nose piece is built into the frame. I received the glasses and they are everything I hoped they would be."
"The website is easy to understand & use. Entering my prescription was very easy & the virtual try-on works great. My glasses were shipped in a very protective box and came with an excellent case as well as a cleaning cloth."
“Thank you for your review! If there is anywhere we can improve, please let us know!”
"Great pair of progressive glasses made by Zenni and delivery was quick too. "
"I've been ordering for a few years from you and you never disappoint and your customer service is wonderful as is your product"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review and feedback! If for some reason you did not receive your order in the time frame as outlined on the website, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”