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198,640 reviews
4.22 / 5
Shopping  •  Apparel  •  Eyewear



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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
1/5

2024-12-07

Never received my glasses

"Never received my glasses!"


Rep reply posted 2024-12-07
A rep from Zenni , ZenniEH, has responded:

“Thank you for your review. We’re truly sorry to hear that you haven’t received your order yet. We understand how frustrating it can be to wait, and we want to make this right for you. Please don’t hesitate to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media, with your order number, and we'll check further into this!”


Verified
5/5

2024-12-07

Quality has apparently really improved

"my latest glasses are great. the frames are solid and the optics are great. "


Verified
5/5

2024-12-07

Fantastic service

"I ordered 1 pair of bifocals with a back up pair and a pair of sunglasses. All three arrived with in 7 days!"


Verified
5/5

2024-12-06

This is golden stuff

"Love it ! Thank you for these ! "


Verified
5/5

2024-12-06

Very happy with results

"Honestly I had made a mistake ordering my glasses. In calling Zenni they were super helpful in getting the order correct and sent to me quickly."


Verified
5/5

2024-12-06

Very happy!

"I am very satisfied with my grasses! Great look , great price and prescription well respected! Thank you!!!"


Verified
5/5

2024-12-06

Great Company and Experience

"Live I said before great Company great Experience!"


Verified
5/5

2024-12-06

Great company

"Loved it
Great glasses
Easy website
"


Verified
5/5

2024-12-06

Arrived on time

"Arrived on time, glasses look great and are more durable than I thought. Pleased with my purchase and lens add ons "


Verified
5/5

2024-12-06

Zenni is worth it!

"
Ordering process was easy and my glasses came sooner than I expected. The quality is amazing! I saved hundreds of dollars using Zenni! I will use them again and recommend them to everyone!
"


Verified
5/5

2024-12-06

1st time purchaser will be a repeat customer

"Excellent all around. Ordering, tracking, to final product."


Verified
1/5

2024-12-06

Terrible don’t purchase

"Did not receive my package and went on the chat to ask for something to be done. They won’t do anything and it has said out for delivery twice. Both times it has not come. "


Rep reply posted 2024-12-07
A rep from Zenni , ZenniJeA, has responded:

“Thank you for your review! We are sorry to hear if there was any issue with the delivery of your order. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”


Verified
5/5

2024-12-06

Worth it

"Shipping was quick the process was easy and the glasses are cute! "


Verified
5/5

2024-12-06

A+

"My son has broken so many pairs of glasses, it's not even funny. With Zenni, it really doesn't break the bank and I love how we can choose to expedite it if needed!"


Verified
5/5

2024-12-06

Excellent glasses!

"This was an excellent experience, as always. The progressive lenses are perfect, and I love the frames. The one thing I have learned is that it is crucial to order the correct frame size, which does limit the number of frames that will work, but it does produce an excellent result. The delivery was amazingly fast, as well. I'll be using Zenni again, and recommending to friends!"