"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"EXCELLENT AND FAST SHIPPING "
"My daughter ordered my first and second pair. I ordered my third pair and had no issues navigating the order form, that in itself is amazing as I usually have issues with ordering on line. Price is very reasonable for such a great product. The sight also has so many different selections and suggestions. they even tell you if the frame or lens is not fit for your face or eyes. Couldn't ask for more."
"I absolutely will order again in the future but now am prepared for how long product will take to arrive."
"Great glasses at great prices! The glasses are well made and priced very cheaply! Tons of styles to choose from. You won’t find a better deal!!!"
"Definitely recommend. Never had a problem."
"Love the variety and the many options from Zenni. Very reasonably priced too. "
"Lens was scratched upon arrival."
“Thank you for your review. We are sorry to hear that your lenses had an issue upon arrival. At Zenni, we strive to provide an ordering experience that is second to none, and we regret that this was not the case for you. Our customer service team has already reached out via email to request a picture of the glasses, and we are here to assist you further. Please feel free to contact us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with any questions so we can better help you.”
"Tried to place an order including a promo code. When order came up for conformation it printed my prescription wrong. Contacted Zenni and they said to cancel the order and place a new one. Tried to do so and now my promo code was no longer valid. "
“Thank you for your review. We are sorry to hear about the issues you faced with your order and the promo code. That sounds really frustrating, and we understand how important it is to get everything right. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can check further and better help you.”
"I feel like my frame will be damaged if I use the conventional case."
“Thank you for your review and feedback, your feedback is essential as we're always looking for ways to grow and improve our products and shopping experience! ”
"I recently had my prescription updated and needed some new glasses. The website made it easy to virtually try on frames. The glasses arrived within 2 weeks. "
"I have always had good results dealing with Zenni. When I did have an issue about 15 years ago I was credited quickly."
"Great product and value. I can customize them any way I choose, and I do. I’ve been wearing my glasses with a yellow tint for almost 10 years now. Ordering is so simple. Just put in your prescription and Pupilary Distance and you’re all set. "
"Easy to order, great. Website, and great selection. Glasses fit perfectly and nice quality."
"I wanted to get some glasses that fit a bit better than my regular everyday ones which are a bit big. I've been looking at the frames for a while and then got an email about 20% off lenses. Since the frames were from the $10 line this was a great savings and I treated myself to upgraded lenses. In total with shipping the glasses came in under $70 and they fit great!"
"Easy, inexpensive and latest styles"
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review!”