"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"The best, I have used Zenni for years and their quality and customer support."
"Not good at all?
I’m a musician and need another pair of glasses from my new prescription and the glasses that came were totally off? I used the same prescription at W-Parker and they were fantastic! I was quite disappointed that it wasn’t even close?
My son just got 2 pair and loves them? Same eye doctor that we go to? Not sure why it did t work?
Dave Taylor "
"I have been purchasing glasses from zenni for years now. wouldn’t buy from anyone else. easy to use website. Fast service and great prices. "
"Zenni is a great tool for people to use in order to find the lenses that they need. It is also a more affordable option."
“Thank you for your review! We truly appreciate your feedback!”
"I’ve recently made an order zenni, I thought the eyeglasses would be my size but they’re like kids size! Way too small for me to use them! "
“Thank you for your review. We are sorry to hear the glasses are too small. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We recommend measuring a frame you have at home that fits well and ordering one with similar measurements. The frame measurements in millimeters are listed in each frame's details. In the meantime, if you would like to check the return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to
”
"It was wonderful, my glasses came perfect and they're cheap "
"Broke a pair so I ordered a new pair and the price was so good I ordered another pair as a spare."
"I misplaced my sunglasses on vacation. Thank you for your prompt response!"
"Order process was very simple.
Shipping seemed slow."
"The frames are very flimsy. The prescription is blurry compared to what I wear now that is the same prescription. There is a bar in the center of the glasses, but it is long and I can see it in the visual field. They also are dark like sunglasses, so I cannot wear them for every day use. I would not reorder again."
“Thank you for your review. We're sorry to hear that you’re experiencing vision issues with both the prescription and tint of your glasses. We’d be happy to investigate this further and find a suitable resolution for you. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through the chat feature on our website, or on social media. Be sure to include your order number so we can assist you more effectively.”
"Zenni provided an excellent service for me and my wife complex prescription needs. It saved us hundreds of dollars while maintaining equal quality and performance than any other eye glass supplier. "
"Easy to order, quick shipping, great options! Thank you"
"I was so apprehensive about ordering glasses on-line. I used the "try on" feature a dozen times, going back and forth between two different pairs of glasses. I finally decided to just order a pair, so I did. As long as you have a current prescription from your optometrist you can either upload the script to Zenni or you can manually enter the information from the script onto the Zenni website. The pay process was easy as well and within about 10 days I had my new glasses. I am happy with the way they look on me (the "try-on" feature was pretty accurate) and I feel like they are of good quality. The best part, of course, is that I can now see at a distance, LOL. I would purchase from Zenni again."
"EXCELLENT AND FAST SHIPPING "
"My daughter ordered my first and second pair. I ordered my third pair and had no issues navigating the order form, that in itself is amazing as I usually have issues with ordering on line. Price is very reasonable for such a great product. The sight also has so many different selections and suggestions. they even tell you if the frame or lens is not fit for your face or eyes. Couldn't ask for more."
A rep from Zenni , ZenniMM, has responded:
“Thank you for your review. We're sorry to hear there was trouble with your vision. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We do see a return label has been sent to you, and we are happy to assist you with any future orders if you decide to give us another try. Please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with any questions so we can better help you.”