"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"The service was good. I just don’t like my glasses and they need to be adjusted. Both pair need adjustment. I don’t know where to go to get them adjusted. If I was able to try them on in person I would not have picked the pair of glasses I did. "
"Someone recommended you and I was very happy with my first pair. I like these even better. What I find frustrating is your app. I was forced to log in over and over again. I couldn’t save my picture to try on the glasses. The PD varies wildly so I used a different source. I love my glasses but I love even more that they didn’t break the bank. "
“Thank you for your review! We are always looking for ways to improve the app and we appreciate your feedback.”
"It was a learning experience for me`."
“Thank you for your review, we appreciate your feedback!”
"I am always impressed by how easy it is to order and quickly receive new glasses."
“Thank you for your review; we appreciate the feedback!”
"liked the product so ordered a double set of glasses"
"Bonne monture, bien ajusté. Livraison rapide. L'anti fog ne fonctionne pas, j'ai du acheter un spray. "
“Merci pour votre avis. Chaque paire de lentilles à revêtement antibuée est livrée avec un chiffon activateur antibuée spécial qui active les propriétés antibuée et empêche la formation de gouttelettes individuelles d'humidité pouvant obstruer la vision. N'hésitez pas à nous contacter par e-mail à service@zennioptical.com, par téléphone au 1-800-211-2105, par chat sur notre site Web ou sur les réseaux sociaux pour toute question afin que nous puissions mieux vous aider.”
"Ordering, tracking , receiving, and prescription great. Liked viewing what they should look like on me but Don’t like how they look on me when received. I will however try again!"
“Thank you for your review. We appreciate your feedback with the glasses. But if you would like to check your return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.”
"Perfect lenses. Very solid frames."
"Best experience ever and it’s every time I order
"
"I'm a first-time customer. After I found my prescription it was very easy to enter and the trick with the credit card to measure my face was nice. Glasses got here within 3 to 5 days. Lenses are nice frames are nice 1/3 of the cost"
"My orders have always been accurate quick and exactly as ordered "
"Loved my frames! The prescription worked well, too! It took a bit longer than I wanted to, but worth the wait."
"Ordered glasses, needed to return & reorder.
No problems at all! Great company "
“Thank you for your review!”
"great way to order contacts!!!!!
i just recently got prescribed contacts and zenni made this process so easy !! ill be recommending this site to everyone !!"
"I purchase a pair of transitional bifocal glasses. The frames are really good quality, Lenes are great. Just a really great product for a really good price! "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We are sorry to hear the glasses are uncomfortable and need adjustment. We do have an adjustment guide linked below, but if that doesn't help, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.
https://www.zennioptical.com/how-to-adjust-your-eyeglasses”