"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"The glasses are better quality than I could have imagined! The come with a sturdy case and wipe as well. And they look great. One pair I picked were too small for my daughter’s face and I had to go through the return process and even that was easy! "
"Easy to use! Glasses are good quality."
"These are better than my new $1500 glasses "
"the glasses that we ordered came quickly at a reasonable price."
"Don't get me wrong I absolutely love my glasses but it was very hard to figure out ordering the correct transition lenses. You have a few options but it wasn't clear as to what the difference was between Photochromic Transitions and EyeQLenz. I had to do a separate search it would have been nice to have a comparison chart."
"I odered prescrition glasses you send the glasses with out prescription. Very desapointed. I want my money refunded."
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"I just got expensive glasses from the eye doctor. I am unable to see with them. Zenni sent theirs in a timely manner and they are better than my expensive glasses. I got computer glasses and sunglasses for just a little over $100. Great job, Zenni!!"
"I am unable to wear the glasses I received as the prescription is incorrect. "
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”
"Great company style's in frames "
"I got a great pair of glasses at a great price"
"It was easy to upload my prescription and get the right measurements. The price was excellent. Very affordable."
"They sent me an email asking me to give them a good review before I even got the product that I ordered. Which I'm guessing the products delayed but there's been no communication to me. And here I am just sitting here waiting."
“Thank you for your review. We are sorry that this happened! All orders do have a time frame of 7-14 business days, but if you have not received the order in that time frame please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Love zenni nice product and not expensif"
"The prices are affordable, it is easy to upload the prescription, and the delivery time perfect "
"Very easy to use the website. Very easy to get answers for any questions. This was my first purchase from Zenni and I defiantly will be a returning customer. "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review and feedback! We will definitely pass this on to our team. You can also always give us a call at 1-800-211-2105, reach out via chat on our website, on social media, or via email at service@zennioptical.com and we can assist you there.”