"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Fast service. Love the look by can’t see all blurry"
"Like the prices better than most. Lots to choose from on frames. I know my pupil distance. This is important in ordering online glasses. Progressives are good. "
"Took a bit to navigate the web site but once I mastered that experience was great!"
"I uploaded my glasses Rx and ordered a pair of sunglasses and regular glasses for a fraction of what the eye doctor charged! A little over a week later they were here, and they're great! They seem to be good quality, fit well, and vision wise they are spot on, if not even a bit better than what I got from my optometrist. Buying my glasses from here is pretty much a no-brainer. I may even get a couple more pairs! "
"Excellent and a great value!"
"I am a returning customer who has ordered many pairs for myself and my teenage daughter.
Glasses are wonderful and last! The prices are so affordable you can grab an extra pair!
Reach out to support if you have questions - they are so hlepful!! "
"Very price perfect. Excellent product and service for your dollars."
"This is my 4th or 5th order and the process is quick and simple. Usually I order 2 new pair every year or so as my prescription changes slightly and I'm tough on the glasses and they get scratched."
"Fantastic communication and customer service."
"Zenni could do more to match frame selection to the customers individual prescription. The varied selection of frames is far from meager, but the customer does not know the frames they selected are going to be compatible with the prescription until further along the selection process. We went through the entire stock of frames for my features selecting a short list. My short list may not have been as short as some, any way most of the frames I selected were not compatible to my prescription making for a lengthy, disappointing selection process. I managed to get the correct frames ordered with many of the valuable add-ins and coatings. We visited the Zenni order page every day with the increasing delusion that my order was so unique and special as to warrant a move to the head of the line. Zenni managed to keep my head unisized by limiting their responses to the Tracking function to 4: 1. We are making them, 2. we are sending them to the shipper (this one took forever to transition), 3. They are on the way to you, 4. You finally waited long enough to give up on ever seeing your special eye treatment arrive by "Neither snow, nor rain, nor dark of night shall stay ... BTW: The price was very acceptable."
"Great will order more soon "
"Ordered two pairs of glasses express shipping only to realize the prescription needed updating. Returned and ordered new glasses regular shipping with amazingly slow turnaround. Whole experience going about a month or longer. Questioning my decision to try again with Zenni. "
“Thank you for your review. All orders do have a standard 7-14 business day time frame as outlined on the website. If the order has not arrived in that time frame, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"Love both the readers and regular glasses that darken when in the sun"
"Not as good as my first pair"
“Thank you for your review. We are sorry to hear if the glasses are not working out for you! If you would like to check your return options please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"It was great affordable & easy to order "
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are sorry to hear that you are not able to see with the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”