"ZipZoomFly has a great selection and some of the best prices around. Their free shipping puts them a step ahead of the competition. I especially appreciate their speedy, no-graphical-frills website; it's also nice that they provide quick summaries of important policies on the relevant pages. I've never been dissatisfied with a purchase from them. The only downside to shopping at ZipZoomFly is the lack of options for fine-tuning searching and browsing for products; often I'll use other sites to find products and then just search for it by name or model number on ZipZoomFly to save time. Other than that I've been very happy with my shopping experiences with ZipZoomFly."
"I am updating my review. They finally called up and cleared things up. I got my refund back for both 2gb and 4gb cards. I have been a long time zipzoomfly customer and this experience left bad taste. But I am satisfied with their handling of my case now. They came around for me.
(original review)
I bought a 2gb card from them for my April 11 trip. It was marked as shipped on 4th April, with a delivery date of 5th April and a fedex tracking number was assigned. I never got the card. I called up three times and left messages, but never got any response from them. On April 10, I called them up and asked the status. They told me that it was backordered, when on their website they were still accepting orders and was not backordered.
"
"I bought a Chaintech VNF3-250 motherboard from ZipZoomFly on 1-23-2006. It stopped working after 45 days, and they FINALLY told me I had to send it back to the manufacturer. (Apparently I'm not a "valued customer" as they referred to me in e-mails!)I FINALLY found a USA phone number for Chaintech and have sent it back twice, at a cost of $25, and still have a motherboard that DOES NOT WORK! I recommend NOT SHOPPING from ZipZoomFly or Chaintech!"
"I bought a video IPOD. Good price, free shipping, but I upgraded to 2-day for $1.99. It came fast, and works great."
"Ordered a power supply for a new PC. I love shopping here. I had absolutely no complaints. I recommend this as one of the places to shop for my PC components."
"I have ordered several items over the last six months from this vendor. The prices were often the lowest and the deliveries were always on time or sooner than expected. Best of all if you're not in a hurry shipping is usually free.
The customer service is second to none.
I am now looking at ZipZoomFly.com as my first choice when searching for products on-line."
"This order from ZZF was not my first but is the first motherboard. As expected, it worked very well out of the box and is all I expect. ZZF is one of my favorite esellers. I have never made a purchace from them that I regretted and will continue to buy from them. "
"Excellent purchase! Shipped the same day, free shipping, lowest price. Will come back for sure."
"The cheapest price,free shipping and excellent web site. Shipped within 36 hours. A simple,efficient transaction.
It was also easy to check on my order status.
Good weekly sales on a variety of computer parts."
"EXCELLENT CUSTOMER SERVICE, GREAT CORRESPONDENCE, FAST SHIPPING. I HAVE NO COMPLAINTS AT ALL WITH ZIPZOOMFLY.COM"
"DON'T BUY FROM THIS STORE! They try their best to
take as many advantages from you as they can.
Read their UNresonable store policy before you
buy. Here are why their rules suck:
(1) Most online stores give you FULL refund if the
package is refused. However, Zipzoomfly still
charge you 15% restocking fee even if you don't
open your package.
(2) If you buy today, and the price drop by $10
next day on zipzoomfly. Sorry, they won't adjust price for you.
Zipzoomfly is the worst online store ever!
I bet almost of their customers buy from them
only ONE time. NO returned customers!!
BTY, their price is not the lowest.
Followup (4/23/06): Their customer service person , Hsin Fang, is very nice who refund me the difference to match their lowest price."
"I ordered this MB Monday, with free shipping (6-9 days for processing & shipping time) and was surprised and pleased to receive it Friday, a full week before I expected it! My PC was back up and running for Easter. Keep up the good work, guys!"
"zipzoomfly.com has always had the best prices, and gear I could find anywhere. and with free shipping on top of that it's a no brainer for me. they get my business every time."
"Has good prices on products and shipping. Their return service was not wonderful though. I received an ASUS motherboard that was DOA. I did eventually get a replacement and it worked fine, but the RMA process was slow. I got an RMA number 3 days after I submitted the request and this was the last communication I received. They did not communicate anything about receiveing my return, what action they were taking, or when they were shipping back to me. To be fair, I could check their website periodically to see the status of my return, but it was limited information. The only information it gives is whether they are processing the return and whether something has been shipped back. The whole process of getting a replacement took over two weeks.
I have ordered dozens of parts from them, and I have only needed one motherboard replaced. As long as you don't have to go through their RMA process, it is a pleasent experience to shop from them."
"I, too, have been buying from ZipZoomFly since they were GoogleGear. They have always given great value for the money and their shipping has been excellent. Everything I have ever gotten from them, either for myself or for friends, has arrived in a timely manner for the shipping method and has arrived in good condition. The delivery may be a little slow, but what do you want for FREE shipping? Overnight??? This is one of only two online computer specialty stores that I will deal with, the other being NewEgg. I cannot recommend this store highly enough!!!"