ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2007-04-19

"Overall very good. They need to add additional spec information to the site. But their prices are excellent and clear and easy to compare to their competitors."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-19

"The website was very easy to navigate and the product shipped quickly and with tracking even over a holiday... "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-18

"thankyou for afine service! cannot wait to
get the device installed! I will certainly be
using the service again!
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2007-04-18

"Price on my Western Digital My Book Pro 500GB lower than on NewEgg. Easy order, fast shipping. Shipping was free but I chose to pay 1.99$ for 2-day Fedex, great option if you ask me. I just like those guys."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-04-18

"Order was placed on 4/13/07 and was not shipped until 4/17/07. Customer service did not reply to an email that was sent on 4/16/07 about the shipping delays. Prices are comparable to other resellers. If you expect timely shipping or any type of customer support, shop elsewhere. Extremely dissatisfied with this purchase experience and lack of communication."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-17

"Excellent service and faster than expected. I found the site quick and easy to use. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-17

"Placed order on Thursday, received item on Monday - was much cheaper than everywhere else, and 1.99 2day shipping. Will definitely shop here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2007-04-16

"Hello ZipZoomFly,
Always thought that was a dorky name and stayed with newegg. You guys are much more reasonable on shipping, you have just as good a selection and your service/help is better. Maybe newegg has gotten too big and it's time for them to step down.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-15

"Couldn't be more pleased with my purchase! Great price, delivered as promised and much quicker than anticipated!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-15

"Great online experience . They had the best price with free shipping . Fast delevery with Fedex . These guys are on my recommend list . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-14

"I shop around every time I make a major purchase online. I end up using zipzoomfly every time. Their prices are great and I can depend on them processing my order quickly. I have never experienced any problems with my order or the maintainence of my privacy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-04-14

"Excellent price. Excellent shipping rate and time, Excellent e-mail, Will shop again very soon"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-04-13

"I purchased a RAM upgrade from Zipzoomfly.com for my HP notebook using their memory configurator. When it arrived it did not fit, as it was the wrong memory, and I called to exchange it. I was told they do not offer exchanges, but I could return it for a refund minus a 15% restock fee. I was also told that they could not tell me which memory size/format my computer would require and that the reason for paying the restock fee was because "I" ordered the wrong item. I told them to keep the 15% and the shipping cost and I'd spend my money elsewhere with better customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2007-04-12

"Excellent service quick shipping and best price on guild wars factions"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2007-04-12

"I ordered a NAS enclosure and 4 drives to populate it, with overnight shipping(as cost was reasonable) After recieving the shipment, I was missing the NAS enclosure, and the packing list had that item listed as B/O. A phone call to thier customer service confirmed that this meant it was backordered. I never was contacted about any items being backordered, and my credit card was charged for the FULL AMOUNT of the order. There was no indication or communication, if the enclosure would ship at some point in the future, no mention of it being backordered on thier website even still."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges