"free ground n a great price for 2nd day shipping. found cheaper product prices but with shipping charge you guys ended up better."
"Enjoyed shopping at this store, had a large selection. Would have liked to have seen SanDisk Extreme cards in stock, but purchased another Ultra II at a good price to go with my WD Scorpio drive. Quick shipping, enjoyed paying with PayPal."
"I'm so disappointed and will never shop this store again.
I ordered 2GB of Corsair TWIN2X2048-6400C4 and the store sent me 2GB of Corsair CM2X1024-6400C4 which is cheaper. So i returned the wrong item but the store charged me 15% restocking fee + i had to pay for shipping fee. Why i had to pay restocking + shipping fees even it's not my fault??? Suck customer service; they didn't reply my email."
"This is the 2nd time I have ordered from zipzoomfly and been completely dissapointed, I will not be using them again.
My first time I ordered a motherboard they did not have in stock, and ended up having to order it elsewhere 7 days later after calling to to ask why it had not shipped.
This time I ordered 2 processors from them, with 2 day shipping on April 25th. I called a full week later to see why it had not shipped, and they promised me they would overnight it that day. Well they did ship it that day after I called, except they sent it 2 day, so their customer service couldn't even fulfill something they offered to me.
As a person who has ordered over 30K worth of computer parts in the last year, I can tell you that zipzoomfly will not be receiving another purchase from me."
"Reliable package, fast delivery; no problem w/ the goods. I have ordered separate packages at the same day so they called me to ensure it is correct and legal. Good job."
"Zipzoomfly is great!... The price and the fast service is bar none! Check around first then check Zipzoomfly and Im sure you wont check anohter site
A.King "
"Worse experience with an online store ever, Horrible customer service they take forever to answer your emails, extremely slow (took them 11 days to deliver a package in the same state their located). And to close out the deal the Morons over at fedex decided to steal my package the day it was due (I took the day off waiting for these homers and never show up). So here we are with a missing package (or stolen most likely) zipzoomfly doesn't care after all it was fedex who pull a homer and I'm down 300 dollars. If you want good customer service and fast delivery go with newegg, they might not offer free shipping but at least you will get your items."
"Great service! My order shipped the same day I placed it ... within hours!"
"Purchased a Corsair 620HZ from ZZF. Free shipping and beat NewEgg's price by over $20. Was delivered in perfect condition within the expected time frame. ZZF's rating may be lower than it used to be, but they get a perfect 10 on this transaction."
"I ordered some DDR memory, and it was shipped the day after I ordered it. Free shipping with Fedex, no less! Needless to say, I'm pleased with their performance. Price was also much less than competitors'."
"I wasn't sure about this site based on the recent reviews, but I must say, everything went very well for me. The mp3 player I wanted to purchase was $15 less than the next lowest I could find and the $2 FedEx 2 day shipping made me give it a shot. Customer service was quick and painless when I had to verify my shipping address. I will purchase from them again."
"If I could have given ZERO stars I would have. They have good prices but you'd better hope and pray you don't have any problems.
Sold me defective product, I RMA'd it back to them, never got a replacement. Terrible customer service - RUDE, screw the customer attitude once they have your money. I had to contest the charges with my credit card company to get my money back."
"Its been a week and they still havent processed my order. I called them and they hung up on me. I asked for a supervisor and was told that they couldn't connect me with one. They have horrible horrible customer service and don't give a crap about fulfilling orders. STAY AWAY from this company; they are the worst that I have ever dealt with."
"Never again! I ordered an item on 4/20. Within 3 hours I realized that their ad was misleading and I only purchasind 1/2 the RAM that I thought I was ordering. I couldn't cancel since "it had already gone to warehouse."
They did offer an RMA where I pay the fee for postage and a 15% restocking fee even though they admitted their ad was could have been ambiguous.
No amount of emails have resolved this issue so I guess I'm out the shipping and the restocking fee.
Oh yeah, I'm still waiting for the package to arrive so I can return it and it's now been a full week.
Good prices, slow shipping, very bad customer relations."
"
My experience with ZipZoomFly went pretty well. I ordered 2x1GB Kingston ValueRAM sticks (at $55 each) and a Sapphire Radeon x1950 video card. The video card had a $55 instant rebate, making the card very worthwhile.
I purchased Thursday early afternoon EST, which should have provided enough time for them to process the order. I didn't get any response until later that night and requested that if the order wouldn't be available to ship, then to change the shipping to 2 day instead of overnight. Overnight and receiving it on Monday is not worth the charge; 2 day for $20 less and receiving it on Tuesday is much better.
I finally received a response and they said I had to cancel and re-order if I wanted to change the shipping. I went ahead and did that and my order was quickly put into the system. By mid-day the next day, I was told the item was shipped. It took until later Friday evening but I finally received a FedEx tracking number and received all items, unopened and new, on Tuesday as planned.
Overall, the experience was pretty good.
Pros: Invoiced price was the same as checkout price (no "extras"). Relatively quick processing. Good price.
Cons: No way to change order. You have to go to website and click cancel then re-order to make any changes whatsoever. No expedited processing if overnight is chosen (thus making 2 day shipping a better option).
I'd probably purchase from them again. I remember buying something from them back when they were Googlegear. They were a bit slow on getting the items out to me but didn't have any problems with the items overall. I do get the feeling that depending on what you order, you could face some troubles so I'm not rating them as high as I could."