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Verified
1/5

2005-02-25

"This outfit is a shame. In almost every instance, the product prices they advertise are not for U.S. buyers; do not contain software, wires, batteries, waranties etc. They have you call to "verify your order", but hard sell you on purchasing what you thought you were getting in the first place...lots of extra, hidden costs."

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Verified
1/5

2005-02-23

"listecd price was very misleading - they were offering the camera for 1500 less than other stores because its the Japanese version (japanese language menus etc.), with no power supply or battery."

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Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
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Customer service being knowledgeable
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1/5

2005-02-23

"Company appears to employ bait-and-switch sales by, if not the ability to sell additional accessories, saying that the price listed is for a "manufacturer's" model that is out of stock and try to sell the "retail" package at a more realistic price point. Either way, it does not appear that you will ever get an item at the originall listed price. The salesperson also lied about how much additional accessories would cost if I was to buy them at a later point."

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N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Delivering products on-time
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Resolving problems
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Making decisions on their own
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Overall customer service
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Verified
5/5

2005-02-22

"I ordered a Nikon Camera from these guys. I did have to call back confirming my order, but, instead of the "High Pressure" sales tactics I read on this site, I was only asked if I had any questions or needed anything else. I said no and that was it. I tracked my order the following day and it was on backorder. I called and explained I did not want to wait and please cancel my order. They did and gave me a cancellation # and a confirming e-mail. I would definitely consider them again."

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
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Making decisions on their own
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Resolving problems
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Overall customer service
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Overall web site
Web site reliability
Speed of web site
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Verified
1/5

2005-02-21

"Not only is there security certificate invalid, but their prices relfect imported non-US models, not the same model you would get anywhere else here in the states. The sales people are pushy and try to make you buy extra accessories that are unneeded. The sales person I spoke with was very rude. I will never do business with them again. Luckily, I cancelled my order with them before they could suck any more money out of me."

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Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
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1/5

2005-02-21

"This company is misleading-felt like "bait & switch". Ordered a camera online-got a phone call from the company, wanting to add other items to my order-items that the site implied already came with the camera. Also, the camera was going to take 2-3 weeks to be shipped as it was an international version of the camera coming from who knows where.
I cancelled my order.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
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Delivering products damage free
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Delivering products on-time
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1/5

2005-02-20

"SAY AWAY FROM THESE GUYS. WAS GETTING A Sony Handycam DCR-HC42 MiniDV Digital Camcorder FOR $425.00 I THOUGHT. THEN I SAY SOME OF THERE REVIEWS ONLINE. PEOPLE WERE SAYING HOW THEY WASN'T "grey market" or non-USA products that are BARE BONES packages. SO I CALLED THEM. SURE WAS. THEY SAID THEY COULD SELL ME A U.S. ONE FOR 547.00. SO YOU KNOW WHAT I TOLD THEM!!!! FOUND ONE SOMEWHERE ELSE FOR 491.00. "

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Verified
2/5

2005-02-19

"Be carefull with how you deal with this supplier. Initially I was attracted to this store because of a low price on a camcorder. The price was 1049$. In the end they convinced me to buy extra battery, tape, tripod, warranty and some other extrax for an extra 500$. When I received the package I found out that all the extra's were non branded products to my dissapointment. I got some quotes around and it all totatalled to about 80$. I called customer service and I managed to get a 200$ refund on my card. If you deal with A&M be very firm because most of the time the sales person will lie to you concerning what the deliverables are. Be carefull."

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Overall quality of the company
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Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A

nai
Verified
1/5

2005-02-19

"i should have known!i didn't learn my lesson the first time, but instead i ordered twice from these crooks.google searched them with the lowest price on everyprice.com, claimed it was in stock, i ordered, they email back saying it was backordered, so i canceled. 2 days later went back to their website and they had a special on the item, so i ordered again and the same thing happened. i didn't only order from them but all the other vendor they showed up on everyprice.com.(really wanted that camera)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-02-18

"Why didn't I read the reports on these crooks?? I say I couldn't find it.(Until now). Anyway same story as everybody else. I see www.resellerratings.com will blacklist them if THEY write a positive report(not even A&M could do that)w/out writing one they should be blacklisted or worst. I should have figured the Aggies(A&M) had something to do w/it!! LLF"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
N/A
Delivering products damage free
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Ease of checking delivery status
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Being updated on the exact date the delivery was sent
N/A
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Making decisions on their own
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Overall customer service
Customer service being knowledgeable
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Customer service being trustworthy
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2005-02-18

"BECAREFUL!!!!!!!!!!!!!!!!!!!!!!!!!
DO NOT ORDER OR CONTINUE ANY ORDERS WITH THIS COMPANY. WHEN I PLACED AND ORDER, I THEN RECIEVED AND EMAIL TO CONFIRM ORDER AND CALL 800# AND DIAL EXTENTION 777. DID AND TRIED TO GET ME TO BUY BATTERY AND MEMORY. TOLD THEM DONT NEED IT AND THEY GOT SMART AND ASKED HOW I WAS GOING TO USE THE CAMERA? TOLD THEM I WAS BUYING AT BEST BUY AND HE SAID OKAY FINE THEN YOUR CAMERA WILL TAKE 8-10 WKS FOR DELIVERY!!! HE SAID WAS NOT AN US MODEL AND COMING FROM OVER SEAS. I THEN CALLED BACK TO FIND OUT THE EXACT SHIPPING TIME AND THEY HUNG UP SEVERAL TIMES WHEN I EXPLAINED OR WOULDNT GIVE THEM THE ORDER # BECAUSE THEY DIDNT NEED IT I WANTED A SIMPLE QUESTION ANSWERED. BUT ONE INDIVIDUAL SAID 10 DAYS FOR SHIPPING. HOWEVER, I CALLED TO CANCEL ORDER I PRETENDED TO PLACE ORDER AND HE AGAIN TRIED TO SELL BATTERY AND MEMORY...WHEN I SAID NO HE SAID "OH YOUR ORDER WILL BE ON BACK ORDER THEN BECAUSE WE ONLY HAVE THE ONES WITH THE BATTERY AND MEMORY. I THEN SAID WELL I HAVE AND ORDER # GAVE IT TO HIM AND HE HUNG UP!!!! BAD COMPANY SOMETHING ISNT RIGHT WITH THIS COMPANY AND I WILL FIND OUT!!!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2005-02-18

"Order a PV-GS120 camcorder. They Required me to call back to verify. Kept putting me on hold. After 5 tries I get through and it turns out they really wanted to upsell an extra battery with longer life. I asked to put the order on hold. When I called back, they said this time that I needed to buy a battery AND a charger. I asked "It oesn't come with a charger?" he answered, "No, it doesn't come with anything". I cancelled the order. Buyer beware!
I have filed a complaint with Department of Consumer Affairs.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
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Being trustworthy
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Customer service resolving problems
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Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
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1/5

2005-02-18

"I ordered Olympus Camedia C-7000 Zoom, 7.41 Megapixel, 5x Optical/6x Digital Zoom, Digital Camera from amphotoworld.com on 02/16/2005. Next day I got an email saying I have to call them for verification purposes. I called them and "Chuck extension 739" immediately asked me if I want the camera with one battery and charger or with two batteries and a charger. I replied I only want to get the items in the original package. Then he told that they sell the battery and charger seperately, the camera comes WITHOUT A BATTERY. Then I asked to cancel my order, and we lost the connection. I called again nobody answered. I sent them an e-mail saying that I want to cancel my order accordingly. Next day I got an e-mail confirming my cancellation. It seems they are selling the camera 50$ cheaper, however they are trying to sell it couple of hundred bucks more expensive, with selling the battery and all the "Included Accessories" seperately."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-02-16

"I placed an online order from them on a Contax U4R camera that was much cheaper than anyone else. The next morning I received an email from them asking to call and verify my order. After asking for my invoice number and saying "It's verified and ready to ship" the guys says "by the way, will you be needing a battery and charger with that?" To make a long story short, they had taken out both of those items from the box and were then going to try and charge me more. Fortunately, they did cancel my order immediately when I requested it."

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
1/5

2005-02-15

"Bunch of crooks. They adviertise low price, try to bait in customers and then ask them to buy add ons. No add ons equals no product. A textbook example of "Bait and Switch". I placed an order for Olympus E-300 camera and had it cancelled due to these unethical practises."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability