"She gave me an excellent customer service.
5 STAR performance .... Kudos to her service."
"Very knowledgeable and patient with customer "
“We are really glad to hear such a good review coming from our customers. Thank You.
”
"Nishima made things quick… thank you."
“We are happy when our customers are satisfied,Thank you.
”
"Horrible experience, never feel so pushed or obligated to buy something I already said not, the representative said that I have to because is a bundle, never heard of anything like that. Will alert everyone I know to don’t do business with ASAP. On top you have to tip them for a job that definitely they are getting pay.
What a ripoff, disgusting service. "
"Unyverza was very helpful! "
“Thank you for your feedback. We are happy that Unyverza is part of our team and provided you with such a good experience.
”
"Ignacio was very informed, professional, and helpful."
“We are happy that Ignacio has provided you with such a wonderful experience.
”
"Deserve a 5star review for Ohburg. "
“We're really grateful and appreciate you taking the time to share your rating with us!”
"Generally very satisfied. I wish you could have accommodated my request for return date of travel."
“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”
"Not a Good site to buy ticket moving our flight to later date and it’s already close to our original schedule without any proper explanation why and leaving us no choice just to take the new flight schedule which is 4 days delayed from our original flight schedule….this will be our first and last really upset and stress because now we have to adjust all our plans!!!"
“Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 248371
Please email this ID at feedback@asaptickets.com
with your booking confirmation number, and we will get in touch with you.
You have the possibility to reach us anytime emailing the ID 248371 at feedback@asaptickets.com,please include in the email :PNR number/ticket number/reference number,phone number/email address,name of the customer who booked or name of the passenger.All additional information will help us locate your reservation and do the correct investigations for the proper approach to the issue.
Thank you in advance.
”
"He was amazing and so helpful and I could not imagine having someone better to help me!! Give this mad a raise!! "
“ Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!”
"Efficient, reliable and prompt service. An excellent employee. Give her a promotion and a raise"
“We are happy our agent Ruffa did such a great job for you.Thank you for your review.
”
"Eleanor gave %100 attention patiently to my many questions and eventually came through for me.. I rate her 5 star"
“ Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!”
"Bhavna with ASAP Tickets is AMAZING! She has a heart of gold and will patiently walk you through everthing with joy in her heart and the desire to help. I will recommend her to all of my friends and family."
“We are so grateful for your kind words. Thanks for sharing your review with us and the community!”
"In my experience traveling since 2019. Three times have problems. 2019 mechanical problems delay,. 2021 delayed, and January 2023 three stop over, i lost three days ,spending to much money . Isn't cheaper fare.
No receive voucher. "
“Dear Customer,
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.Your complaint is assigned a special id: 247833. Please email this ID at feedback@asaptickets.com with your booking confirmation number, and we will get in touch with you.
Thank you in advance.”
"Showeun showed excellent customer service. He was very helpful and very professional in dealing with my concerns. I’m a very satisfied customer! I’m highly recommending Showeun."
“We're really grateful and appreciate you taking the time to share your rating with us!”
A rep from ASAP Tickets, Candice-Jansen, has responded:
“It was a pleasure serving you. we really appreciate you taking the time to share your feedback and being so open with us.”