ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.52/5
Shipping & packaging:
4.61/5
Customer service:
4.45/5
Return/Replacement policy:
4.66/5

5/5

2023-02-06

Great service

"Thank you so much for your assistance Blessary..
We sincerely appreciate your help
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks so much for sharing your experience with us. We hope to help you again soon.”


5/5

2023-02-05

Very good service

"Come again next time for any my trip plan. Because happy for the service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate that.”


5/5

2023-02-04

TOTALLY SATISFIED.

"Tja Kur went over and beyond to assist me. He couldn’t have done mere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you so much for your 5-star review! We will share this with the Tja Kur.”


5/5

2023-01-28

Perseverance

"Jilvi was so patient with me. He accommodated my kakulitan. I gave him the sale instead of my old travel agent. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for your review. We will share this with Jilvi to let him know how he is doing.”


5/5

2023-01-26

Great customer service

"Kazumyles has been very helpful and professional in my purchase of around trip tickets to Moscow Thank you very much "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We're happy to see that you had a 5-Star experience with our company. Hope to help you again soon. ”


5/5

2023-01-22

Paisley was awesome!

"Our rep was very patient and friendly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you so much for the positive rating. We're happy that you're happy.”


5/5

2023-01-21

my excellent experience

"Fuji was very helpful to get me a cheaper exchange ticket."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.”


5/5

2023-01-20

Best service

"Arcane was very helpful thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Seeing that you had a 5-Star experience is the best thing we could hope for!”


5/5

2023-01-20

Above and beyond care

"I started firstly with Naleem, who was most helpful. Godsend took over
our bookings - his patience and forbearance with all the changes
and problems was exceptional. Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for taking the time to share this positive rating! We will make sure to share this with our specialists to let them know to keep up the amazing work.”


5/5

2023-01-19

Standard for 5 star customer service rating

"In comparison to an online travel booking company, ASAP (specially Biker.J) is a high level standard. You get the same (sometime even lower) price but with human interaction. No pressure here. Thanks ASAP tickets!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.”


5/5

2023-01-19

COBAIN is Excellent Agent (asap ticket),

" COBAIN is Excellent Agent (asap ticket), was very polite and calm, and patiently helped us to book our trip. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We are so grateful for your feedback. Thanks for sharing your rating with us and the community.”


5/5

2023-01-16

Great

"Excellent employee! He gave me the best price ever for my trip!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“We really appreciate you taking the time to share your rating with us. We look forward to help you again soon.”


5/5

2023-01-14

Very Satisfied Customer

"Misty was very knowledgeable, professional, and courteous. Actually I was booking this flight for my friend and I was so impressed and satisfied with level of customer service provided, now when I fly to the Philippines this coming April I will definitely be using ASAP to book not only that flight, but also all my future flights. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback. ”


5/5

2023-01-11

Agent is knowledgeable, honest and very patient.

"Amir is very helpful, he treated his customer with respect and with patient. Walk me through to the whole process till the E ticket is issue. Amir did a good an excelllent job and I would say his one of the asset that company should appreciated. Thanks for the all help Amir, well done."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Thank you for taking the time to share this positive rating! We will make sure to share this with the Amir to let him know to keep up the amazing work.”


5/5

2023-01-10

FirstTime

"Clayton was very responsive to our requirements, gave us several options to consider and in the end found us fares that were substantially cheaper than elsewhere. Flights were one stop to destination and return, met our time constraints. Will definitely check with him before booking international flights in future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-02-10
A rep from ASAP Tickets, Candice-Jansen, has responded:

“Hi there, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We will make sure to share this with Clayton.