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Product & services pricing
4.37/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.61/5
Customer service:
4.45/5
Return/Replacement policy:
4.62/5


5/5

2017-08-26

Awesome!!!!

"Excellent customer service..."


5/5

2017-08-18

Great help and very understanding.

"ASAP was very prompt with their response to my requests and very helpful. i will definitely use them again."


5/5

2017-08-16

Great service

"Customer Rep was very outstanding, great services very helpful with many options"

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5/5

2017-08-15

It's great to have an experienced agent!

"My agent at ASAP was excellent. From the beginning Julian assessed my needs (round trip ticket to Rome, with low price and convenient logistics). He came up with three options which he emailed to me promptly, and stayed with me on the phone as I filled out the necessary forms, answering questions as I went along. The options he found were all cheaper, with much better logistics, than several other services I had checked. Yes, there were other somewhat comparable fares using Kayak, for example, but the logistics were unacceptable (e.g., 33 hour return flight from Rome to D.C.!). If Julian is typical of the agents at ASAP, it will be an organization that I will continue to try first when seeking airline tickets. His patience with an infrequent flyer (me), and his ready accessibility by phone (direct line) and email, was totally reassuring and refreshing. Thanks, Julian!"


5/5

2017-07-16

Great service and nice agent

"Good and excellent service. Happy "

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5/5

2017-07-13

Great Service

"It was very pleasant and easy transaction. Thanks to the help of agent Elmer."

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5/5

2017-07-11

5 star to GODWIN

"Meet expectation
Good Job
"

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5/5

2017-06-08

Excellent customer service!

"Overall, it was a very positive experience and Lilian, the travel agent was very helpful. At first I was hesitant booking my flight to the Philippines because I never tried ASAPTickets before because I used to book using kayak or expedia but I'm glad I did because they have cheaper deals compared to travel agencies mentioned above. Great customer service and highly recommended."

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4/5

2017-06-06

I'll renew this experience in the future and advice my friend about the agent Lamar who was GREAT

"The agent Lamar was excellent! Very professional and patience (despite de time difference) and he tried to find tickets to meet my financial needs!
He always followed-up to check if I understood or if I needed something else.
He was great!The price proposed was better than what the market offered but I wish that students has a bit more reduce prices for the future!
"


5/5

2017-05-10

personable service!

"I was walked through starting from my search for cheap fare and available trip schedule until i got my receipt. My travel agent, Apolo did a wonderful service. I was able to pack while he did the search for me. "


5/5

2017-05-01

Excellent Customer Service

"Kenneth helped me find a good airfare, he's warm & friendly, excellent customer service"

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5/5

2017-05-01

Great customer service!!!

"I was handled by a gentleman name, Rey nickname 'Tabs". Of my years of experienced of booking and calling an agency for tickets i've never expected that i was being helped with excellence. Tabs is so friendly and so accommodating and most of all very patient. His service is above and beyond !!! This company is so lucky to have an employee like this. I pretty much sure that i will spread the words and recommend this company to friends, family and to social media. Very much satisfied and happy !!!
"

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5/5

2017-04-28

just pure excellence and professionalism

"We have been working with Walden for the past 2 years, and we have always received an excellent care. Not only we get the cheapest tickets but also response time if comes to getting back to our questions in immediate.

"


4/5

2017-04-22

"Ok, thanks for your help, but why is it that we need to purchase our food in two legs of our flight?
Breakfast is also not included in two of the flights?
"

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5/5

2017-01-18

Great experience!

"The agent was helpful and efficient. He quickly located an appropriate schedule for us and communicated the details. He provided clear instructions and made sure we had everything we needed to make a decision and book our tickets."

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