"Great Job. Friendly Customer Service Reps.

They said it would ship in 7-9 days. I got it in 7.

Will buy from them again! By FAR the best price for the CANON REBEL T3I Kit I could find! + free gift made it a steal. Thanks!

"

"Ordered a new Canon T2i DSLR camera and got it at a great price. With free shipping I received it in less than a week.
So far a great camera...very pleased with BestPricePhoto.com
Bob"

"Item arrived as described. Fast shipment."

"I had placed an order for a Canon EOS T2i on 18th of Nov. Everything was okay and I got a confirmation email of my order until I called customer service to confirm my order on 30th of November. The first person I spoke to was polite and he transferred my call to another person to deal with my case.

When I spoke to the second person, he asked me for my zip code. I said its international and then he asked me for my surname, I gave him my surname and he said that the order cannot be processed because they do not have stock of the camera.

I asked him as to what can be done. He said they will have to cancel the order.

I questioned him about the listing that was still visible on their website, to that he answered " we dont' have stock and thats it" that was in a very rude manner. With so many good rating around, I was taken aback for a while. When I asked him if something can be done, he said the transaction was made by an international credit card, anyways it cannot be processed; & if, I had a American card. BestPricePhoto.Com have you forgot that you also serve international customers? Do you expect all international customers to use American cards?

I was very upset and I requested them to cancel the order. The order was put on hold until I called them again and asked them to send me an cancellation confirmaton, which they did though.

Why did BestPricePhoto.Com behave in such a way? Is it because they no longer wanted to ship the item at $588 as the price had changed to $605 or more later?

Why was the item still listed when it was not in stock? However the listing said Availability "In Stock" till date.

I came to shop with BestPricePhoto.Com because of their ratings here and the positive feedback from buyers + attractive pricing. But I guess cheap is always cheap & I felt very cheap at the way BestPricePhoto.Com behaved with me.

Real unpleasant experience & hard to believe when you've got such feedback and ratings here. Let the truth come out.

Updated
My response to BestPricePhoto are in brackets.

BestPricePhoto:
Our stock on the Canon T2i was not available at the time of sale (The costomer service rep could have asked me if I can wait for stocks to arrive, the website at that point of time showed "Stocks Available").
BestPricePhoto:
Another concern was the credit card issued in Dubai would not verify & the customer wanted his package shipped to a P/O Box in Iowa (The same card was used to purchase the Camera as well as a Lens from another site; BestpricePhoto could have emailed me about this).
BestPricePhoto:
When our company tried to notify the consumer, contact phone number provided was not in service (The number provided when I ordered is well working and can be verified with the provider, The number has been in use since more than two years).
BestPricePhoto:
Our sales representative states when the customer called our company with concern towards his order, he was on skype (I don't understand how this matters if someone calls from skype or landline or cellphone. An update in your webiste to this effect should be done asking customers to call from landlines or cellphones) & very confrontational (I don't see why I should be confrontational, I just called to confirm my order).
BestPricePhoto:
Bestpricephoto.com does not process overseas credit cards unless the consumer provides documents to verify their identity (This is not mentioned anywhere in the website terms and conditions for International Credit Card holders.).
BestPricePhoto:
This customer information did not match and we do not process orders that result in a high risk (there was no reason why the customer information will not match, this can be verified from the Credit Card company (VISA).
BestPricePhoto:
Bestpricephoto.com never charged the consumers account & canceled the transaction (Never said that I got charged, Just mentioned that I had to call customer service twice to get the cancellation confirmation)"

"I was shopping around for a Canon EF-S 18-200mm lens and Best Price Photo had the lowest price at $479 out the door (no tax or S&H charges). Anthony W. at ext. 103 assisted me and I was surprised how enthusiastic and kind he was...it felt like I knew the guy for a while. Now this is what you call customer service! I'd do business with them again."

"Bestprice photo is a trusted ecommerce website for the order.They offered me a good deal and shipped the product on time even though it was thanksgiving time. Customer service is always friendly and can easily be accessible any time. There system always notified me on the order status and the only reason for me to call is to order for additional battery. The service is reliable and product was shipped with no hassles. I would recommend this merchant for anybody who wants to have a good deal on a camera and wants it delivered on time with a reliable service!!
Buyan Kumar"

"Great company, I recommend it to anyone ! I really love the website layout aswell. Best website !"

"I just got Canon EOS Rebel T3i (600D) Digital Camera with 18-55mm IS II Kit, Shipped through fedex.
Overall buying experience is really good, now i am excited to explore the camera and it features.
I recommend BestPricePhoto.com to my friends and to those who are looking for original products at less price compare to Amazon, ebay and bestbuy."

"After having a problem with another retail store online, I found BestPricePhoto.com with my Pentex camera for the same price as the other place (and no shipping charge!) The people were great, the sale went smoothly, and my package just arrived today via Fedex. They even sent the package so that someone had to sign for it (they won't leave it at the door)which I TOTALLY appreciate for this large a purchase. I will most certainly be choosing Best Price Photo for my future camera needs! Thank you for the best price, the best service, and the best people to talk to on the phone!"

"I was a little nervous to order at first, now I have the camera and it was the best price out there. Make and order and rest assured you'll get it. When the order was processed they called to verify the order had actually been made. They asked if I wanted any battery or case. Thanks for the Camera!"

"Couldn't beat the price anywhere and when I called to check on something, I got some extra help in determining accessories I should probably add to my order. Very knowledgeable staff!"

"BestPricePhoto offered the lowest price for the PowerShot SX230 HS black. Initially, I thought I had some issue with the battery door, so I contacted BPP for assistance. The representative I spoke to was very helpful. Overall, I had good experience with BPP customer service. "

"Very satisfied with Best Price Photo and would definately recommend them. Great prices and great service."

"Received a phone call from the BPP on Monday to "verify" my order. Rep then asks me which battery I would like them to send, regular or extended life, so I ask the price difference. "Only $10 more.""$10 more than what?""$40 for the regular battery.""Doesn't this camera already come with a battery?"
THIS COMPANY HAS A CREEPY. UNDER-HANDED WAY OF INCREASING SALES.When I called back later to tell them to just ship the order, the cust svc rep didn't give a damn about the methodology and just interrupted everything I said.THE UNDER-HANDED METHOD IS INTENTIONAL AND PART OF THE OFFICE CULTURE! If you're going to try to sell me something, be up front about it.
To the response - wrong. This was an attempt to sell me a $50 battery (a $10 addition to the $40 battery he was also trying to sell me, not the one the camera came with - and yes, I ASKED EXACTLY THIS), not throw one in for just $10 more than the cost of the camera. Perhaps like this one (http://bestpricephoto.com/h/product_info.php/canon-nb6l-lithium-ion-battery-p-20502) one? Note, that is $59, not $10..... Interestingly, none of the batteries on the site list a real amp/Hour rating (actual work the battery can do) in order to make an educated choice. They just promise "extended life" or "long life." Red flag anyone?"

"It is very rare to find an online merchant offering Best Price and Best Service. I found BestPricePhoto.com the best among other online merchants I shopped. When I place order with other onliners, once the product leaves their warehouse, I found impossible to alter shipping method. Whereas, it just required one call to BestPricePhoto.com to expedite the shipping instantly. BestPricePhoto.com was not my first choice when I started my online order. It took me one hour to find the other two onliner low price a gimmick (product sold out!) and the BestPricePhoto had the product for the quoted price. BestPricePhoto.com is my first choice for the Best Price and Best Service."